Wednesday, July 2, 2014

Joint Campus Placement Drive by Accenture at CGC Landran on 7th July 2014

Joint Campus Placement Drive Accenture at CGC Landran
Chandigarh Group of Colleges, Landran takes this opportunity to invite students from your institute to a joint campus placement drive by Accenture for B.Sc, BCA , NON-Science Graduates and Diploma students of 2013 passed out and 2014 passing out batch. The details are as follows:
Company - Accenture
Date of Drive - 7th July 2014
Venue - Chandigarh Group of Colleges, Landran (Kharar-Banur Road) Mohali
Streams Eligible - B.Sc, BCA , NON-Science Graduates and Diploma
Eligibility Criteria - Minimum 50% in current degree
No standing backlogs (Should be an Indian Citizen.)
Skills Required
·     Familiarity with IT Systems
·     Ability to be flexible and work analytically in a problem-solving environment
·     Good communication (written and oral) and interpersonal skills
·     Good Voice & Accent
·     Ability to resolve technical issues and escalate issues when appropriate
·     Good Attitude and willingness to learn
·     Okay to work in 24x7 shifts.
Batch 2013 passed out and 2014 passing out batch
Position - New Associate IT Operations – Level - 3
Job Profile
Attains a minimum of 80.0% of working hours monthly in an available state while logged into
the telephone CCVMS/ CCCI queue; must log in promptly at designated work hours. Receives
and logs customer problem/request/issues and ensures proper documentation. Performs
initial level of problem identification and attempts to resolve when appropriate; otherwise,
documents all troubleshooting efforts in problem ticket and makes prompt notification to
responsible party for resolution in order to minimize the amount of time taken to resolve
customer issues. Assists with monitoring and tracking incidents to ensure resolution occurs
within the customer Service Level Agreement. Performs incident notification and escalation to
ensure problems/request/issues are communicated effectively and receiving proper
management attention. Performs follow up on all incidents with customer to ensure customer
satisfaction. Develops and maintains knowledge of the problem tracking software and database.
Develops and maintains knowledge of customer and customer specific business environment.
Develops and maintains an understanding of customer Service Level Agreements. Develops and
maintains technical skills and understanding of CIO Technology Services to achieve goal of 80%
problem resolution. Works on project work as appropriate.
Job Location - Bangalore, Kolkata, Pune.
Package CTC: 1,95,300/Annual
Process - Group discussion, Voice & Accent round, Aptitude test, HR Interview
Note: Joining will be in the month of August.
You are requested to intimate all the students of 2013 Passed out & 2014 passing out accordingly. The eligible and interested students are required to get registered themselves online at our college website: and at the provided link and only online registered students will entertain.
For queries, please feel free to calls us at 9781925201, 9781925274, 0172-3984241


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