Carrier Off Campus Drive 2023 | Hiring Fresher Engineers/Post Graduates as Associate Engineer in Bangalore | Placement Officer

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Carrier Off Campus Drive 2023 | Hiring Fresher Engineers/Post Graduates as Associate Engineer in Bangalore | Placement Officer 

Join Carrier Off Campus Drive 2023 for Fresher Engineers in Bangalore! Apply now as an Associate Engineer and work in Customer Voice Support. Resolve global customer queries, troubleshoot issues, and provide exceptional service. Gain valuable experience in technical problem-solving, energy optimization, and data analysis. Flexible schedules, career advancement opportunities, and employee assistance programs await you. Don't miss this chance to kick-start your career with a leading supplier of heating, air-conditioning, and refrigeration solutions. Apply today!

About The Company

Founded by the inventor of modern air conditioning, Carrier is a leading supplier of high-technology heating, air-conditioning and refrigeration solutions to a range of customers in all parts of Asia.

About the job

• As a Associate Engineer-Customer Voice Support you would be interacting with the customers across the globe and resolving/troubleshooting their queries.

Responsibilities:

• Support & provide service via calls, emails, and tickets
• Work on provided offline activities with accuracy and efficiency
• Document all offline activities
• Follow given SOPs and flag any unresolved issues, escalations to L2
• Ability to diagnose and analyze technical problems
• Analyse different systems and energy data to find potential for energy optimization.
• Work on projects that requires data mining, analysis & presentation.
• Follows up and meets commitments to customer
• Flexibility towards shifts and week offs as per requirement.
• Flexibility to support multiple projects/customer
• Gather insights and analyze through AI driven tools
• Ability to be flexible to meet SLA
• Ability to complete assigned deliverables within timelines

 

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Preferred Skill:

• Preferred Prior field project delivery experience in BMS & HVAC Commissioning, PLC & DCS programming, Energy Meter/Chiller/etc
• Working with sequence of operations for HVAC assets such as hot water systems, chilled water systems, AHUs, FCUs etc
• Monitoring and analyzing performance of HVAC assets and operations towards fine tuning of sequence of operations for further events

Education

• B.Tech/BE Electrical, EEE, E&C, Instrumentation & Controls, Environmental, Mechanical

Benefits

• Make yourself a priority with flexible schedules, parental leave
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Industry type: Building Material

Functional area: Customer Success,Service & Operations

Role: Non Tech Support - Non Voice

Role category: Non Voice

Employment type: Full Time, Permanent

Education: B.Tech/B.E. in Any Specialization

Any Postgraduate  

Click Here To Apply for Carrier  

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Carrier Off Campus Drive 2023 | Hiring Fresher B.E/B.Tech as Application Engineering Trainee for Gurgaon Location | Apply Today

Carrier Off Campus Drive 2023 | Hiring Fresher B.E/B.Tech as Application Engineering Trainee for Gurgaon Location | Apply Today

Business Unit Carrier

Job ID 30112577

City Gurgaon

State Haryana

Country India

Country:

India

Location: Narsingpur, Kherki Daula Post, Delhi Jaipur Road, Gurgaon - 122004 (Haryana), India

Carrier Off Campus Drive 2023 Job Description: Backend Sales Support/Application Engineer Trainee

Hiring 2 GET’s (Freshers directly from college) with Mechanical Engineering background preferably having RAC as their optional subject.

6-12months will be probation period after that confirmation will depend on individual performance, Quarterly knowledge check and availability of position.

Carrier Off Campus Drive 2023

Competencies & Key Performance Indicators:

Competencies:

§           Integrity

§           Forward Thinking

§           Customer Focus

§           Focus on results

§           Team Player

Other skills:

§           Ownership of assigned tasks

§           Good Listening skills

Key performance indicators:

§           Response time

§           Manager evaluation

§           Application Engineer rating

Qualifications & Academics:

Qualifications:

Bachelor’s degree in Mechanical Engineering without any backlog.     

Job Responsibilities:

1. Responsible for meeting Application Engineering requirements covering Enquiry Quotation process, technical selections, compliance statements, technical submittals, reply to comments, preparing quotations in CRM & SAP, preparing weekly quotation reports, updating tasks in AE Actions file, enquiry handling follow-up, tracking and updating the system regularly and other special / urgent actions from AM / SM / BU.

2. To be able to read the enquiry in detail, understand, check the project details, schedules and prepare proper technical selections by offering suitable solutions and helping customers choose Carrier products for their projects.

3. He shall be responsible for making sure that all the inquiries received are being responded on time with right type of equipment selection, quotation, and ensure the customer receives the quotation.

4. Technical activities involves analyzing technical requirements of the projects, render technical guidance to the Sales Engineers, prepare technical selections meeting the schedules and project specifications, comparison tables using the latest product data catalogues, technical literature, bulletins, software for customers on daily basis.

5. To constantly being in touch with Sales Team discussing project requirements on assigned tasks update the CRM actions in the database.

6. To ensure smooth information flow between Sales, Applications and Consultant engineering teams on time.

7. To bring new ideas and develop new ways to handle tasks ensuring Carrier products are approved by the consultants, clients, and customers with ease.

8. To develop and nurture healthy relationship with customers & ensure Carrier products get immediate approvals in the projects.

9. To select equipment for Applied and VRF RLC business vertical using the latest updated selection tools/software and meeting closely the SE/customer budgets, proposing energy efficient solutions meeting the local regulations as applicable.

10. Joining the AE team weekly call for the technical discussion and updating on the completed, pending tasks. Giving the Sales team an update on the latest Carrier products, software, and tools.

11. Provide technical comparisons & schedules for consultants engineer when assigned.

12. Attend all assigned HAP trainings, technical trainings, product trainings, design trainings, as per schedule and enhance knowledge.

13. Share resources and work on the Common folder, Quick selection sheets, pricing, and products comparisons for the team benefit.

14. Update Sales team with any job in hand projects and ensure those actions are prioritized over the rest of the day to day actions.

15. Get to know in detail the local regulations, international standards used in the product design & certifications like EUROVENT, AHRI, LEED, MEW etc for improving your knowledge and offering products accordingly after discussing with the same with the sales team.

16. Report Turnbacks and Escapes regularly

Comply with Code of Ethics in respect to your Customers, Employees, Shareholders, competitors and to carry out your duties and responsibilities as mentioned there.

Note: The key performance areas listed above are an illustrative list and not an exhaustive list.  Additional responsibilities may be added from time to time depending on organizational requirements.  

Click Here To Apply for Carrier  

Important Links   

Click Here To Join WhatsApp Group VIII 

Click Here to get a Free Job Alert on Email  

Click Here To Join Telegram Group    

Follow and Upvote in Quora Space

If you are satisfied with www.placement-Officer.com then kindly like & Share with more people

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