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Friday, February 14, 2025

Business Analyst, Saleshelp - Revenue Enablement Services | Oracle India | Placement Officer

Posted By: PLACEMENT OFFICER on 7:29 PM

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Business Analyst, Saleshelp - Revenue Enablement Services | Oracle India | Placement Officer

Introduction

Are you a dynamic professional with a passion for problem-solving and customer service? Oracle India is hiring for the role of Business Analyst, Saleshelp - Revenue Enablement Services! This is an exciting opportunity to join a global leader in cloud solutions, work with cutting-edge technologies, and support Oracle’s internal sales teams. If you have excellent communication skills, a proactive mindset, and a desire to thrive in a fast-paced environment, this role is perfect for you. Read on to learn more about the position and how to apply.

About Oracle

Oracle is a world leader in cloud solutions, empowering businesses across industries to innovate and grow. With over 40 years of experience, Oracle has consistently delivered groundbreaking technologies and services. At Oracle, we believe in fostering an inclusive culture that celebrates diversity and encourages innovation. Join us and be part of a team that is shaping the future of technology.

Job Details

· Position: Business Analyst, Saleshelp - Revenue Enablement Services

· Location: India

· Job Type: Contractor

· Experience Level: 0 to 2+ years

· Posting Date: February 6, 2025

· Job ID: 243543

Job Description

As a Business Analyst, you will provide technical and business support to Oracle’s internal sales teams via chat. You will play a critical role in ensuring smooth sales operations by resolving queries, testing new applications, and meeting key performance indicators (KPIs). This is a work-from-office role with 24/7 shifts, offering you the opportunity to work in a dynamic and collaborative environment.

Key Responsibilities:

· Provide 1st level support on end-to-end sales processes.

· Resolve simple to complex queries efficiently.

· Participate in the testing of new applications and systems.

· Meet and exceed GSCO Support KPIs and targets.

· Undertake administrative responsibilities as required.

· Stay updated on new releases and system enhancements.

Required Skills and Qualifications

Technical Skills:

· Proficiency in MS Excel and other Microsoft Office tools.

· Strong analytical and problem-solving skills.

Soft Skills:

· Excellent communication and interpersonal skills.

· Ability to provide exceptional customer service to internal stakeholders.

· Proactive, results-oriented, and a great team player.

· Flexibility to work in 24/7 shifts.

· Positive attitude and a “Can Do” mindset.

Experience:

· 0 to 2+ years of experience in a similar role.

· Familiarity with sales processes and tools is a plus.

Why Join Oracle?

· Inclusive Culture: Oracle is committed to diversity and inclusion, ensuring everyone’s voice is heard and valued.

· Career Growth: Opportunities to learn, innovate, and grow within a global organization.

· Employee Benefits: Competitive suite of benefits, including medical, life insurance, and retirement plans.

· Work-Life Balance: Flexible work arrangements and a supportive environment.

· Global Impact: Be part of a company that partners with industry leaders worldwide.

How to Apply

If you’re ready to take on this exciting challenge and meet the qualifications, apply now!

Steps to Apply:

1. Visit oracle.com/careers.

2. Search for Job #243543.

3. Submit your application online.

For any queries, contact ajumal.khan@oracle.com.

FAQs

Q: Is this role open to freshers?
A: Yes, candidates with 0 to 2+ years of experience are eligible to apply.

Q: What are the shift timings for this role?
A: This role requires flexibility to work in 24/7 shifts.

Q: Does Oracle provide visa sponsorship for this role?
A: No, visa or work permit sponsorship is not available for this position.

Q: What skills are most important for this role?
A: Strong communication, problem-solving, and customer service skills are essential. Proficiency in MS Excel is also required.

Conclusion

The Business Analyst, Saleshelp - Revenue Enablement Services role at Oracle is a fantastic opportunity to grow your career in a global tech leader. With a focus on innovation, diversity, and employee well-being, Oracle provides the perfect environment to thrive. Don’t miss this chance to make an impact—apply today!

🔗 Apply Link: Click Here To Apply for Oracle

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

Standard Chartered Fresher Vacancies 2024 | Join as a Client Care Executive in Bangalore | Placement Officer

Posted By: Ratna Parmar on 12:37 PM

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Standard Chartered Fresher Vacancies

2024 | Join as a Client Care Executive in

Bangalore | Placement Officer

Introduction

Are you a fresh graduate eager to start your career in the banking sector? Standard Chartered is inviting applications for the position of Client Care Executive in Bangalore. This is an exciting opportunity for individuals passionate about customer service, with the potential to build a rewarding career at one of the leading international banks.

About Standard Chartered

Standard Chartered is a global banking leader with over 170 years of history. We are known for our diverse, inclusive work environment and our commitment to positive change. With our unique global reach, we strive to make a difference for our clients, communities, and each other. If you're looking for a dynamic career that empowers you to grow, innovate, and make a real impact, Standard Chartered is the place to be.

Role Overview: Client Care Executive

As a Client Care Executive, your primary responsibility will be to handle customer inquiries and provide efficient solutions. You'll be the face of the company, ensuring clients receive prompt, accurate, and effective assistance. You will also contribute to sales, service standards, and compliance, playing a key role in maintaining the bank's reputation for excellence.

Key Responsibilities:

1. Customer Service:

o Efficiently handle customer calls, providing quick and effective resolutions.

o Sign up customers for value-added services and digital education (where applicable).

o Accurately tag call types and provide precise information to customers regarding their queries.

2. Sales and Support:

o Identify customer needs during service calls and suggest relevant solutions.

o Ensure accurate follow-ups, proper tracking, and timely closure of cases.

o Proactively strive towards achieving sales targets without mis-selling.

3. Data Confidentiality & Compliance:

o Strictly adhere to customer data confidentiality and compliance protocols.

o Ensure compliance with all applicable rules, regulations, and group policies.

o Maintain awareness of KYC (Know Your Customer) and Anti-Money Laundering policies.

4. Team Collaboration & Risk Management:

o Collaborate with management to identify process gaps and potential risks.

o Provide feedback on trends, specific issues, and possible disputes.

o Work towards the achievement of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).

Qualification Requirements:

· Educational Qualification: Graduate (any stream)

· Experience: Freshers and candidates with 1-2 years of experience in service, sales, or collections are encouraged to apply.

· Communication Skills: Excellent written and verbal communication skills in English.

· Technical Skills: Basic computer skills are essential.

· Other Traits:

o Strong orientation towards customer service, sales, or collections.

o Knowledge of banking products and services is a plus.

o Problem-solving abilities, patience, and adaptability to work in a fast-paced environment.

o Ability to work in rotational shifts, including night shifts if required.

Skills Required:

· Communication: Ability to interact effectively and courteously with clients.

· Sales Aptitude: Ability to identify customer needs and propose suitable products/services.

· Problem-Solving: Ability to manage conflicts and resolve issues efficiently.

· Adaptability: Flexibility to work across different time zones and shifts.

· Data Security Awareness: Strong understanding of data confidentiality and compliance requirements.

Why Choose Standard Chartered?

At Standard Chartered, we believe in the strength of a diverse, inclusive, and dynamic workforce. Our values-driven approach encourages employees to grow and succeed. Here’s what makes us different:

· Competitive Salary & Benefits: We offer fair compensation packages, including medical, life insurance, and retirement savings.

· Work-Life Balance: Flexible working options, annual leave, and parental benefits to support your wellbeing.

· Diverse Work Environment: We encourage a culture of respect, inclusion, and collaboration, where everyone can thrive.

· Career Growth Opportunities: Continuous learning and development programs to help you upskill and grow your career.

· Commitment to Social Impact: Be part of an organization committed to making a difference by supporting the communities we operate in.

Selection Process:

1. Online Application: Submit your application through the Standard Chartered Careers portal.

2. Initial Screening: Review of qualifications and experience to match job requirements.

3. Interview Rounds: Shortlisted candidates will be invited for interviews to assess skills, aptitude, and communication.

4. Final Offer: Successful candidates will receive an official offer letter to join the Standard Chartered team.

How to Apply for Client Care Executive Position:

1. Prepare Your Resume: Highlight your customer service skills, educational background, and any relevant experience.

2. Submit Your Application: Visit the Standard Chartered Careers page or follow the job listing link to apply online.

3. Prepare for the Interview: Be ready to showcase your communication skills, knowledge of banking services, and problem-solving abilities.

Conclusion

Standard Chartered is looking for Client Care Executives in Bangalore who can drive customer satisfaction and contribute to the success of the bank. Whether you are a fresh graduate or have some experience in customer service, this role offers the perfect opportunity to start your career in a globally recognized financial institution.

Ready to make a difference in the world of banking? Apply Now and Join Standard Chartered as a Client Care Executive!

How to Apply:

Apply Link: Click Here To Apply for Standard Chartered