Monday, May 6, 2013

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ERICSSON IS HIRING ENGINEER-1st Level Assurance - APPLY TODAY


ERICSSON IS HIRING ENGINEER-1st Level Assurance

 Job Description 

ENGINEER-1st Level Assurance-00086090  

Description

 

1                          Key Responsibilities

·         Service Alarm Monitoring
·         Alarm Management for the assigned Network Services
·         Ticket Management
·         Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
·         Work Order Handling
·         Regular follow up on the events with relevant departments working on it as per the MSTOP process
·         Work towards KPI & Balanced Scorecard parameters
·         Work towards the IPM parameters assigned by the Shift Manager
·         To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
·         Adherence to the organizational guidelines & departmental processes & procedures
  

Qualifications

 

1                          Candidate Prerequisites

·         Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
·         Industry experience: Telecom
·         Years of experience: 0-2 years
·         Certifications: Any Certification related to Telecom shall be an added advantage
·         Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
·         Leadership skills: Not Applicable
·         Language skills: Proficiency in written / Spoken English & Hindi
·         Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
 
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