Honeywell is Hiring Technical Support Associate - Apply Today

Job Description 

Technical Support Associate Requisition ID : 00249622 Description Provide presales support to customers : Understand the Video, Intrusion, Access and Fire system requirements from customers and guide them in selecting products Have clear understanding about the glossary used in Video, Intrusion, Access and Fire systems, and can clearly explain the same to customers Have the ability to visualize the site conditions and advise customer for most suitable solution Have commercial sense and use the same while creating solutions Have thorough knowledge in Video, Intrusion, Access and Fire systems, and is aware of the USPs of brands and products Provide technical support to customers : Have the ability to understand the common problems faced in Video, Intrusion, Access and Fire installations Have the ability to troubleshoot and help the customer in resolving tech issues Develop skills on problem analysis Provide support in specifying products for projects Need to know the USPs (Unique Selling Points) of products and educate customers on the same for inclusion in tender specifications  Qualifications  Engineering (preferred) / Science graduates with at least one year work experience on the Security Products Installation (Video, Access & Intrusion). Excellent communication skills, technical bent of mind, good team player. Expert level Knowledge of Tamil Language is a must (Native Speaker Preferred). Job : Customer/Product Support Primary Location : IND-07-Gurgaon Education Level : Bachelor's Degree Shift : Day Job Travel : No Relocation Available: No SBG: CORP

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