JOB DESRIPTION
Responsibilities:
- Complete configuration, installation and
support of equipment in a Microsoft Windows environment to the
specifications of client proposals
- Troubleshoot and resolve computer and telephony
related issues when contacted by clients by providing both on-site and
remote support
- Maintaining software applications, operating
systems and regular maintenance.
- Managing assigned projects and program
components to deliver services in accordance with established objectives.
- Responding to inquiries from staff,
administrators, service providers, site personnel and outside vendors and
etc. to provide technical assistance and support
- Supervising the administration of systems and
servers related network to ensure availability of services to authorized
users.
- Complete time logs in Tigerpaw within 48 hours
of completing tasks to ensure accurate and timely time tracking, project
management and billing of customers
- Any other duties as assigned by management
Skills:
- Technical, analytical, interpersonal and
organization skills required
- MCP - Microsoft Certified Professional
- Maintain two Microsoft competency requirements
to enable company to maintain Microsoft Partner Network Membership
- Excellent working knowledge of up-to-date
desktop applications
- Knowledge of Windows Servers, workstations, MS
Exchange, VMware, Citrix, anti-virus and other various software
applications
- Ability to communicate in an understandable,
polite and friendly manner, both written and verbal.
- Ability to work well with others, as well as
independently. Attention to detail.
- Strong organizational skills and ability to
multi-task in a small business environment
- Availability in response to needs of the
customer for installation, maintenance and equipment malfunction
About The Company
- Company Name:Oracle India Pvt. Limited
- Company Description:
Oracle is the world’s
largest business software company, with a total revenue of $23.3 billion for
the fiscal year 2009, with more than 345,000 customers including 100 of the
Fortune 100 — representing a variety of sizes and industries in more than 145
countries around the globe with an employee strength of 85000. We, at Oracle,
are always searching for brilliant employees with an entrepreneurial spirit,
looking for a work culture where innovation is the goal, hard work is expected,
and creativity is rewarded. Working at Oracle is an experience of its own kind,
something most outsiders dream of and something that our employees always
cherish.
- Email: mverma.oracle@gmail.com
- Telephone: 8506967752
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