CMC Ltd. (A Tata Enterprise) Walkin Interviews at NOIDA on 16th July 2014 for Desktop Support Engg

About The Company

CMC Ltd. (A Tata Enterprise)

CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.

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Job Description

Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office and any other authorised desktop applications

Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

Customize desktop hardware to meet user specifications and site standards

Performs work in compliance within specified warranty requirements

Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

Safely package equipment for branches and arrange for the transport of the equipment

Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member

Develop trends by monitoring and analysing incoming calls, problems and support requests

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Education:

UG - B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication, Diploma - Computers, Electrical, Electronics/Telecommunication, Engineering, B.Sc - Any Specialization

Qualification:  B.E./ B.Tech or 3 years Polytechnic Diploma in E&T/IT/ Electronics/Computers/ EC/ Electrical or Any Graduate with Hardware & Networking diploma

Highest Qualification should be full time.

Experience: Minimum 1 year in IT Infrastructure services (Mandatory)

Job Profile - Field Job

Interview Venue -

              CMC Limited Noida

              A-61 / A, 2nd Floor

              Sector - 63 , Noida

              Near Fortis Hospital

Timing - 16th July 2014 : 10 A.M. to 2 P.M.

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