Fiserv India Pvt Ltd
http://www.fiserv.com
http://www.fiserv.com
Fiserv Inc
Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information technology systems and services to the financial and insurance industries.
Leading services include transaction processing, outsourcing, business process outsourcing (BPO), software and systems solutions. The company serves more than 18,000 clients worldwide-in the U.S. and Canada, Europe, Latin America, the Caribbean, and Asia-Pacific. Headquartered in Brookfield, Wis., the company is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported $4 billion in total revenue from continuing operations for 2007.
Fiserv India Pvt Ltd.
Fiserv India Pvt Ltd is a Fiserv affiliate that provides global delivery capabilities to boost Fiserv operations worldwide. It commenced its operations on 4th October 2005 at Noida, India. Its mission includes partnering with Fiserv, Inc. to give its worldwide clients a range of services focusing on IT, QA, BPO and Infrastructure in the BFSI domain across technology platforms. FGS operates from multiple centers in India out of Noida and Pune. It has also established its footprint globally offering near shore service offerings to its customers from Costa Rica, South America.
Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information technology systems and services to the financial and insurance industries.
Leading services include transaction processing, outsourcing, business process outsourcing (BPO), software and systems solutions. The company serves more than 18,000 clients worldwide-in the U.S. and Canada, Europe, Latin America, the Caribbean, and Asia-Pacific. Headquartered in Brookfield, Wis., the company is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported $4 billion in total revenue from continuing operations for 2007.
Fiserv India Pvt Ltd.
Fiserv India Pvt Ltd is a Fiserv affiliate that provides global delivery capabilities to boost Fiserv operations worldwide. It commenced its operations on 4th October 2005 at Noida, India. Its mission includes partnering with Fiserv, Inc. to give its worldwide clients a range of services focusing on IT, QA, BPO and Infrastructure in the BFSI domain across technology platforms. FGS operates from multiple centers in India out of Noida and Pune. It has also established its footprint globally offering near shore service offerings to its customers from Costa Rica, South America.
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Job Description
Receive customer calls as the first line of support
Record and track incidents/ work orders and complaints in a
critical environment
Keep customers informed on request status and progress via
e-mail or phone
Work in a 24x7 environment for US process
Make initial assessment of requests, attempt to resolve or
refer further to the concerned
Monitor service desk queues to ensure ticket closure in a
timely manner
Processing batch jobs and monitoring queue
Knowledge of fundamental operations of software, hardware
and other equipment preferred
A BCA/ BCS/ B.Sc.(IT)/ BA/ BBA/ B.Com degree - only 2014
batch, fulltime course pass-outs may apply
50% or above aggregate in each of 10th, 12th and graduation
Degree completed within stipulated time frame (For e.g. 3
years for BCA)
No backlogs prevailing at the time of interview
Preferably done minimum 3 months technical training /
diploma relevant to Tech Support / Remote IT Infrastructure Management /
Networking / Server
Excellent communication skills
Successful candidates will be offered the title of Trainee (level
A-1) with a salary package of INR 2.39 LPA. They will be required to enter a
service agreement of 2 years and furnish a bond of INR 2 lac effective the date
of joining at Fiserv India
This opportunity is not for IT Development / Testing profile
and would only involve L1 support within 24x7 environment.
Salary:
INR 2,00,000 - 2,50,000 P.A
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