Joint Campus Placement Drive by Accenture at CGC Landran on 7th July 2014

Joint Campus Placement Drive Accenture at CGC Landran

Chandigarh Group of Colleges, Landran takes this opportunity to invite students from your institute to a joint campus placement drive by Accenture for B.Sc, BCA , NON-Science Graduates and Diploma students of 2013 passed out and 2014 passing out batch. The details are as follows:

Company - Accenture

Date of Drive - 7^th July 2014

Venue - Chandigarh Group of Colleges, Landran (Kharar-Banur Road) Mohali

Streams Eligible - B.Sc, BCA , NON-Science Graduates and Diploma

Eligibility Criteria - Minimum 50% in current degree

No standing backlogs (Should be an Indian Citizen.)

Skills Required

·     Familiarity with IT Systems

·     Ability to be flexible and work analytically in a problem-solving environment

·     Good communication (written and oral) and interpersonal skills

·     Good Voice & Accent

·     Ability to resolve technical issues and escalate issues when appropriate

·     Good Attitude and willingness to learn

·     Okay to work in 24x7 shifts.

Batch 2013 passed out and 2014 passing out batch

Position - New Associate IT Operations – Level - 3

Job Profile

Attains a minimum of 80.0% of working hours monthly in an available state while logged into

the telephone CCVMS/ CCCI queue; must log in promptly at designated work hours. Receives

and logs customer problem/request/issues and ensures proper documentation. Performs

initial level of problem identification and attempts to resolve when appropriate; otherwise,

documents all troubleshooting efforts in problem ticket and makes prompt notification to

responsible party for resolution in order to minimize the amount of time taken to resolve

customer issues. Assists with monitoring and tracking incidents to ensure resolution occurs

within the customer Service Level Agreement. Performs incident notification and escalation to

ensure problems/request/issues are communicated effectively and receiving proper

management attention. Performs follow up on all incidents with customer to ensure customer

satisfaction. Develops and maintains knowledge of the problem tracking software and database.

Develops and maintains knowledge of customer and customer specific business environment.

Develops and maintains an understanding of customer Service Level Agreements. Develops and

maintains technical skills and understanding of CIO Technology Services to achieve goal of 80%

problem resolution. Works on project work as appropriate.

Job Location - Bangalore, Kolkata, Pune.

Package CTC: 1,95,300/Annual

Process - Group discussion, Voice & Accent round, Aptitude test, HR Interview

Note: Joining will be in the month of August.

You are requested to intimate all the students of 2013 Passed out & 2014 passing out accordingly. The eligible and interested students are required to get registered themselves online at our college website:  www.cgc.edu.in and http://www.chandigarhuniversity.ac.in at the provided link and only online registered students will entertain.

For queries, please feel free to calls us at 9781925201, 9781925274, 0172-3984241

Register Your resume Here