Analyst/Sr.Analyst - Data Governance
Gurgaon, India
Finance
Schedule: Full-time
Job Description
The Merchant Data Solutions team within GMS is responsible
for ensuring that the correct industry categorization is assigned to Merchant
records that are presented for review. In addition, the team reviews and
validates Merchant data for all American Express fulfilled offers. The
candidate will be responsible for evaluating the accuracy of industry
categorizations for selected Merchants within a pre-determined timeframe. The
candidate will use a variety of internal tools as well as external sources to
determine the accuracy and update the data within the Consumer Relevant
Merchant Database. In addition, the team member will periodically review and update
category review guides. They will compile and analyze results to inform
category algorithm enhancement opportunities. This role expects the individual
to be able to be inquisitive, detailed oriented, thorough and have the ability
to analyze external data to determine the optimal decision. The role also
demands that the team be able to work independently and also as a team. They
must be aware of external industry trends and an overall understanding of
Merchant industries. An understanding Card Bonusing categories and specific
Card Bonusing terms and conditions are imperative. From a technical
perspective, it is beneficial if the individual has had exposure to internal
Merchant Data Research tools such as MS3 / SEIMS, Salesforce, GMAR / MARC,
advanced Excel knowledge and internet research.
Key Responsibilities: • Perform
research on specific Merchants leveraging internal and external data. •
Research the most appropriate and accurate industry category for each record. •
Update relevant data points, Category, Name and Address in the Consumer
Relevant Merchant Database through the Governance Tool. • Complete research and
updates within agreed upon SLA • Synthesize data updates to inform algorithm
enhancements • Interface with Merchant Offer Data Solutions team to evaluate
review process and implement improvements including periodic updates to review
guides. Key Skills: • An enthusiastic person with “go-getter” attitude which
can drive results on simultaneous, multiple tasks with differing levels of
progress • Passion for providing quick and effective service • Ability to
clearly communicate complex messages, both in writing and verbally • Able to
coordinate efforts across and resources within and across team to deliver on
the goal • Have a mind towards reengineering processes – so to continuously
increase efficiency. Thought leadership around innovation and change are
necessary. • Strong and clear communication style and ability to interpret and
understand business needs.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
Job Capsule Needed.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
Job Capsule Needed.
Qualifications & essential skill-set (in order of
importance): 1. Bachelor’s degree in any respect 2. Excellent communication
skills in English (written & verbal both) 3. Proficient in using MS Outlook
and e-mail writing skills 4. Excellent MS Office skills (Word, Excel, and
PowerPoint) 5. Min. 6 months prior corporate experience preferably in data
management 6. Collaboration skills and ability to influence without direct
authority
Shift timings - 3.30 PM - 11.30 PM
Check Details Here
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