Job Description
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Graduate Engineer Trainee
Requisition ID : 00267362
Description
Business details : HPS – Lifecycle Solutions &
Services
Position : Engineer - Services Experience : 1+ Yrs Qualifications : B.E- Instrumentation/ Electronics Location : Mumbai/Pune Job Profile - Service Engineer Description · Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems · Preventive Maintenance – Cleaning, Backup, Modification, Report Submission of existing running system. · Corrective Maintenance – Restoring the system from any faults in the system · Shutdown Maintenance · Logistics Management – Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation. · PC troubleshooting and Networking · Documentation – 40 % documentation is involved · Special Tasks |
· Knowledge of DCS and PLC with a hands-on experience.
· Matured skills in independent troubleshooting / problem resolution on these platforms.
· Understand customer needs & extend Service Support at site / remote for prompt issue
closure ensuring adherence to Honeywell Process and Quality matrices.
· Build, Develop & Sustain Customer relationships with effective Customer management.
· Should be able to plan site visits as per agreed SLAs and in line with the regional/central
revenue plan.
· Required travel 80% to 90% of the time anywhere in India.
· Be available 24X7 for support during exigencies.
· Executing Service projects and migrations
· Possess fluent oral & written communications skills
· Identify prospects, conduct pre-sales site assessment and develop them into firm leads.
· Constantly probe opportunities for migrations, add-ons & work seamlessly with customers
to reduce their pain areas by pitching-in the right solution
· ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.
· Be a single point contact for all customer needs for designated customers.
· Added advantage if knowledge of Honeywell System
· Must be willing to serve and be deputed as Site Support Specialist (Resident support
Engineer) 24X7, 365 days.
Other Mandatory Condition
· Each individual should work with a locking period of minimum 3 Yr 6 Months from the
data of joining or 3 Yr after the end of probation period, whichever is later.
· Ready to work as a ‘Site Support Specialist ‘(Resident Support Engineer) 24X7, 365
days apart from standard leave policy at different locations like Kymore, Wadi,
Mangalore, Offshore Platforms, Mumbai and other sites of Maharashtra, MP, Karnataka
etc
· Ready to work on ONGC Platforms (Offshore) for Minimum 90 Days. Frequency of visit
to platform will be after every 20-30 days after coming from platform.
· Compensatory offs are not applicable.
· 24 X 7 Support availability is mandatory.
· Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a
‘Service Engineer’ when not as Site Support Specialist (Resident Support Engineer).
· Office Process should be followed timely and accurately.
· Politeness and good communication skills are required during interactions.
· Leave process and frequency should be followed as per the standard regional process.
· Matured skills in independent troubleshooting / problem resolution on these platforms.
· Understand customer needs & extend Service Support at site / remote for prompt issue
closure ensuring adherence to Honeywell Process and Quality matrices.
· Build, Develop & Sustain Customer relationships with effective Customer management.
· Should be able to plan site visits as per agreed SLAs and in line with the regional/central
revenue plan.
· Required travel 80% to 90% of the time anywhere in India.
· Be available 24X7 for support during exigencies.
· Executing Service projects and migrations
· Possess fluent oral & written communications skills
· Identify prospects, conduct pre-sales site assessment and develop them into firm leads.
· Constantly probe opportunities for migrations, add-ons & work seamlessly with customers
to reduce their pain areas by pitching-in the right solution
· ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.
· Be a single point contact for all customer needs for designated customers.
· Added advantage if knowledge of Honeywell System
· Must be willing to serve and be deputed as Site Support Specialist (Resident support
Engineer) 24X7, 365 days.
Other Mandatory Condition
· Each individual should work with a locking period of minimum 3 Yr 6 Months from the
data of joining or 3 Yr after the end of probation period, whichever is later.
· Ready to work as a ‘Site Support Specialist ‘(Resident Support Engineer) 24X7, 365
days apart from standard leave policy at different locations like Kymore, Wadi,
Mangalore, Offshore Platforms, Mumbai and other sites of Maharashtra, MP, Karnataka
etc
· Ready to work on ONGC Platforms (Offshore) for Minimum 90 Days. Frequency of visit
to platform will be after every 20-30 days after coming from platform.
· Compensatory offs are not applicable.
· 24 X 7 Support availability is mandatory.
· Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a
‘Service Engineer’ when not as Site Support Specialist (Resident Support Engineer).
· Office Process should be followed timely and accurately.
· Politeness and good communication skills are required during interactions.
· Leave process and frequency should be followed as per the standard regional process.
Qualifications
B E - Instrumentation & Control
Basic Handson on PLC, DCS, SCADA, CCTV, F & G etc Min of 1 Yr
Good Coomunication Skills
Basic Handson on PLC, DCS, SCADA, CCTV, F & G etc Min of 1 Yr
Good Coomunication Skills
Job : Customer/Product Support
Primary Location : IND-MH-Mumbai
Education Level : Bachelor's Degree
Shift : Day Job
Travel : Yes, 75 % of the Time
Relocation Available: No
SBG: PMT
University Relations Requisition: No
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