Dear TPO/Students,
A warm
Greeting from Geeta Engineering College Panipat!!!
""Geeta
Engineering College helps in creating a platform for students from where they
can get a chance to to be a part of corporate
world.""
We are
organizing “ Placement
Week” (Pool Campus Drive Event) for B.tech all,MBA/ BBA & all
Graduates at the Campus of
Geeta Group of Institution on 10th March, Tuesday.
Subject:
Pool Campus Drive by Prizm Payment Services Pvt Ltd(A fully owned
subsidiary of Hitachi Ltd)
Recruitment Drive Date: 10th March 2015(Tuesday) at 9:30 am
Venue: Geeta
Engineering College,NH-71 A,Naultha Gohana Road,Panipat,
Position: Helpdesk
Executive.
Eligibility Criteria : B.Tech (Any Stream)
Job Description :
1.Research required information using available resources
2.Handle and resolve customer complaints
3. Enter customer information
4. Identify and escalate priority issues
5. Route calls to appropriate resource
6. Follow up customer calls where necessary
7 Complete call logs and produce call reports
8.Identify and escalate situations requiring urgent attention
9.Track and route problems and requests and document resolutions
10.Stay current with system information, changes and updates Skills & Personal Attributes Required
11. Working knowledge in MS-Excel
12.Hardware or networking knowledge will be an added advantage
13.Knowledge of call center telephony and technology will be an added advantage
14.Customer service experience
1.Research required information using available resources
2.Handle and resolve customer complaints
3. Enter customer information
4. Identify and escalate priority issues
5. Route calls to appropriate resource
6. Follow up customer calls where necessary
7 Complete call logs and produce call reports
8.Identify and escalate situations requiring urgent attention
9.Track and route problems and requests and document resolutions
10.Stay current with system information, changes and updates Skills & Personal Attributes Required
11. Working knowledge in MS-Excel
12.Hardware or networking knowledge will be an added advantage
13.Knowledge of call center telephony and technology will be an added advantage
14.Customer service experience
Salary Package : 1.50 Lac PA at
Gurgaon
Recruitment Process: GD &
PI (Fluency in English & Hindi is must)
Documents to be carried :
• Hard copy of Resume.
• Copy of Mark sheets and Certificates of 10th and 12th .
• Copy of Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation.
• ID Proof
• 3 Passport size Photographs
Documents to be carried :
• Hard copy of Resume.
• Copy of Mark sheets and Certificates of 10th and 12th .
• Copy of Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation.
• ID Proof
• 3 Passport size Photographs
Note:- All
Students are advised to attend the interview in Formal Attire. This is
a poolcampus recruitment drive. There are no
registration charges. Participation is absolutely FREE.
College
website: - http://www.geeta.edu.in
For any query:
Contact@ +91- 9996215100, +91-7206998491
Email id-
gecplacement1@geeta.edu.in , gecplacement2@geeta.edu.in
Thank you
so much....
Regards
Nitasha Bhargava
Asst. TPO
Mobile:+91-9996215100
www.geeta.edu.in
Asst. TPO
Mobile:+91-9996215100
www.geeta.edu.in
Geeta Group of Institutions
Nh-71A,Naultha,GohanaRoad,Panipat.
Nh-71A,Naultha,GohanaRoad,Panipat.
Apply Online Here
.png)
0 comments:
Post a Comment