Accenture Off
Campus Drive 2023 | Hiring Fresher Candidates as Service Desk Management
Application Support Engineer | Apply Today
Job Description
About
Accenture: Accenture is a global professional services company with
leading capabilities in digital, cloud and security. Combining unmatched
experience and specialized skills across more than 40 industries, we offer
Strategy and Consulting, Technology and Operations services and Accenture
Song-all powered by the world's largest network of Advanced Technology and
Intelligent Operations centers. Our 699,000 people deliver on the promise of
technology and human ingenuity every day, serving clients in more than 120
countries. We embrace the power of change to create value and shared success
for our clients, people, shareholders, partners and communities. Visit us at
accenture.com
Accenture Off
Campus Drive 2023 Details:
- Project Role :Application Support
Engineer
- Project Role Description :Act as software
detectives, provide a dynamic service identifying and solving issues
within multiple components of critical business systems.
- Management Level :12
- Work Experience :1-2.5 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
Follow
and Upvote in Quora Space
Accenture Off
Campus Drive 2023
Job Requirements:
- Key Responsibilities : a: L1 Service Desk
Call taking profile b: Respond to the issues reported by customer
predominantly through voice and emails, chat, etc c: Identify,
investigate, and diagnose the issue d: Provide resolution to customer
based on inscope processes e: Follows the incident life cycle as defined
by process - log the incident - categorize and document - resolve or
assign the incident to relevant assignment group f: Achieve client and
Accenture defined targets
- Technical Experience : a: Incident
management and usage of ticketing tools b: Knowledge on O365, MS OFFICE
Suite, Active Directory, Hardware and Software related troubleshooting
skills c: One to three years of experience d: Minimum one year of
experience in Service Desk domain supporting global customers
- Professional Attributes : a: Excellent verbal
and written communication skills with email etiquette and customer service
skills b: 24x7 Support, mostly night shifts and rotation are ONLY as per
project requirement c: 5 days working per week with two weekly offs based
on roster
- Educational Qualification : a: Bachelors degree
- Additional Information : Flexibility to work
on weekends and Indian holidays
Click
Here To Apply for Accenture
Important Links
Click Here To Join
WhatsApp Group V
Click Here to get a
Free Job Alert on Email
Click Here To Join
Telegram Group
Follow
and Upvote in Quora Space
If you are satisfied with www.placement-Officer.com then
kindly like & Share with more people
Click Here To
Follow us on Facebook
Thanks
0 comments:
Post a Comment