Friday, March 17, 2023

Accenture Off Campus Drive 2023 | Hiring Fresher Candidates as Service Desk Management Application Support Engineer | Apply Today

Accenture Off Campus Drive 2023, Accenture Jobs for Freshers

Accenture Off Campus Drive 2023 | Hiring Fresher Candidates as Service Desk Management Application Support Engineer | Apply Today

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at 

Accenture Off Campus Drive 2023 Details:


  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :12
  • Work Experience :1-2.5 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :

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Accenture Off Campus Drive 2023

Job Requirements:

  • Key Responsibilities : a: L1 Service Desk Call taking profile b: Respond to the issues reported by customer predominantly through voice and emails, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on inscope processes e: Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group f: Achieve client and Accenture defined targets

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  • Technical Experience : a: Incident management and usage of ticketing tools b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills c: One to three years of experience d: Minimum one year of experience in Service Desk domain supporting global customers

  • Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skills b: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement c: 5 days working per week with two weekly offs based on roster

  • Educational Qualification : a: Bachelors degree

  • Additional Information : Flexibility to work on weekends and Indian holidays

Click Here To Apply for Accenture


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