Join IndiGo Airlines as Officer/Executive -
Customer Service, Security & Ramp in Visakhapatanam | Graduates/Diploma
Holders can Apply
Are you looking for an exciting
career opportunity in the aviation industry? IndiGo Airlines is conducting a
walk-in interview for the position of Officer/Executive - Customer Service,
Security, and Ramp in Visakhapatanam. This is your chance to join a dynamic
team and contribute to safe and efficient ground operations. Read on for all
the details.
Job Details
- Job Title: Officer/Executive - Customer
Service, Security, Ramp
- Job Location: Visakhapatanam
- Date of Interview: 30th May, 2023
- Registration Time: 8:00 AM to 10:00 AM
- Interview Time: 10:00 AM to 2:00 PM
- Interview Venue: Gadiraju Palace Convention
Center & Hotel, Gadiraju Palace, Dr NTR Beach Rd, Sector 11, MVP
Colony, Visakhapatnam, Andhra Pradesh 530017
Mandatory Documents
Candidates attending the
interview should bring the following documents in original and photocopy:
1.
CV
2.
PAN Card
3. Aadhaar Card (with Address)
4. Passport (with Address)
5. Educational Documents (10th, 12th, Graduation Mark
Sheet, Certificate, and any further qualifications)
6. Experience Letter and Salary Details (for
experienced candidates)
Eligibility Criteria
1.
Educational
Qualification:
·
For Freshers:
·
Customer Service:
Graduation
·
Security:
Graduation
·
Ramp: Graduation
·
For Experienced
Candidates (Non-Airline Experience):
·
Customer Service:
1+ years of Experience, Graduation
·
Security: 1+ years
of Experience, Graduation
·
Ramp: 12th pass or
Diploma
·
For Experienced
Candidates (Airline Experience):
·
Customer Service:
12th pass or Diploma
·
Security: 12th pass
or Diploma
·
Ramp: 12th pass or
Diploma
2.
Candidates must
have completed their educational qualifications from a recognized board or
university as determined by IndiGo. Failure to meet this requirement may result
in the withdrawal or termination of the employment offer.
3. Desired Skills:
·
Good Communication
Skills
·
Customer Service
Aptitude
·
Willingness to work
in rotational shifts
·
Ability to work
under pressure
·
Airport Operations
Experience Preferred
·
No visible tattoo
marks or body art
4. Interviewed candidates can reapply after 6 months.
Job Description - Customer Service
As an Officer/Executive in
Customer Service, your responsibilities will include:
- Assisting customers with arrivals and
departures procedures.
- Handling reservations, ticketing, and cash
remittance.
- Answering customer queries over the telephone.
- Setting up check-in counters and screening
checked-in baggage.
- Providing high-quality customer service and
assisting customers with special requests.
- Handling mishandled or damaged baggage and
coordinating with the baggage vendor.
- Filing necessary flight papers and other
assigned responsibilities.
Job Description - Ramp
As an Officer/Executive in
Ramp, your responsibilities will include:
- Confirming the ETA of flights and communicating
it to all stations.
- Ensuring proper alignment of the ramp and
coordinating with other departments.
- Managing deplaning and baggage handling.
- Checking cleaning procedures and obtaining
boarding clearance from the cabin crew.
- Ensuring loading is done according to the
instructions provided.
- Maintaining safety, efficiency, and on-time
performance.
Please note that safety
responsibilities and compliance with safety policies, as laid down in the
IndiGo SMS Manual, are paramount for both positions.
We thank you for your interest
and look forward to meeting you at the interview!
FAQs
1. How can I apply for the Officer/Executive
position? To apply for the
Officer/Executive position, visit www.placement-Officer.com and follow the instructions
provided.
2. What documents do I need to bring for the
interview? You need to bring the
following documents in original and photocopy: CV, PAN Card, Aadhaar Card,
Passport, Educational Documents, Experience Letter, and Salary Details (for
experienced candidates).
3. Is there any preferred experience for the
Ramp position? Airport operations
experience is preferred for the Ramp position. Additionally, having a Load
& Trim License and a 12th Science background is advantageous.
4. Can I reapply if I have already been
interviewed? Interviewed candidates
can reapply after 6 months.
5. Are there any specific eligibility
criteria for the educational qualifications? Yes, the educational qualifications vary depending on whether you are a
fresher, a candidate with non-airline experience, or a candidate with airline
experience. Please refer to the eligibility criteria section for more details.
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