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ModSquad Fresher Job Openings 2025 | Join as a Technical Customer Support - Gaming (Remote) | Placement Officer
🧩 Introduction
Are you a gaming enthusiast with tech-savvy support skills
looking for your next big opportunity? 🕹️💬
ModSquad, a global leader in Customer Experience Services, is hiring freshers
for the role of Technical Customer Support – Gaming (Remote) as part of their 2025
hiring program!
If you enjoy solving problems, diving into developer
platforms, and supporting high-end users — all while working from the comfort
of your home — this is the gig for you. 💡🌍
🏢 About ModSquad
Founded in 2007, ModSquad has been redefining the customer
experience by offering tailored support, trust & safety, moderation,
community management, and social media solutions. With clients like Spotify,
VSCO, Vimeo, and Tourism Ireland, ModSquad supports over 90 countries and 50+
languages.
💻 Remote-first and proud of it, ModSquad is where
passionate professionals collaborate on amazing global projects — without
needing to leave their living room!
🎯 Role: Technical Customer Support – Gaming (Remote, Part-Time)
📌 Key Responsibilities
·
💬
Provide Tier 1 technical support for a developer-focused gaming platform
·
🛠️
Troubleshoot issues related to software, platforms, and in-game performance
·
🕹️
Interact with customers through chat, email, and ticket systems
·
🧠
Identify bugs, glitches, or asset issues and escalate accordingly
·
🗂️
Log interactions and solutions using Salesforce or similar CRM tools
·
🌍
Maintain professionalism, patience, and empathy in all customer interactions
🧠 Ideal Candidate
·
🎯
Strong attention to detail and ability to work independently
·
👾
Solid knowledge of game engines (Unity, Unreal, etc.) and game development
basics
·
✅
Prior experience in QA, asset moderation, or technical support preferred
·
💬
Fluent in professional English (written + verbal)
·
💻
Familiarity with CRMs like Salesforce
·
🧑💻
Coding or programming background is a bonus but not required
·
⏰
Minimum availability of 20 hours per week (flexible schedule, 24/7 project)
🖥️ System Requirements (Work from Home Setup)
·
🔸
Intel i7 Quad Core 3.0 GHz or higher
·
🔸
32 GB RAM minimum
·
🔸
Nvidia 2080 or higher (or equivalent GPU)
·
🔸
500 GB+ HDD/SSD
·
🔸
Dual monitors (Highly recommended)
·
🔸
Internet: 100 Mbps down / 20 Mbps up minimum
·
🔌
Stable power supply
🌟 Perks of Joining ModSquad
·
🌐
Work remotely with a global team
·
🧠
Gain exposure to high-tech, high-demand gaming platforms
·
🧑🤝🧑
Be part of a supportive, inclusive team
·
🕓
Enjoy flexible work schedules (perfect for students or freelancers)
·
📈
Build career experience with world-class tech & gaming brands
·
🏅
Be part of a company recognized for diversity, inclusion, and innovation
📝 How to Apply
1. Visit the official ModSquad Careers Page
2. Search for “Technical Customer Support – Gaming (Remote)”
3. Fill in the application form and upload your resume + any
relevant projects or experience
4. Pass through the assessment and virtual interviews
💡 Pro Tip: Highlight your gaming knowledge, CRM
experience, and any coding skills on your resume!
❓ FAQs
Q1: Is this opportunity available to freshers?
✅ Yes! This is ideal for recent graduates or anyone new to the tech support
world with strong gaming/tech knowledge.
Q2: Is this a full-time role?
🕒 No, this is a part-time remote role with at least 20 hours/week
availability required.
Q3: Do I need experience in game development?
🎮 It’s not mandatory but having basic knowledge of game engines or QA
experience is a strong plus.
Q4: Is the role truly remote?
🏠 Yes! You can work from anywhere (except for select U.S. states like
California, Colorado, New York, Washington).
Q5: What’s the selection process?
🧪 Includes application screening, assessments, and interviews. Be ready
to showcase your tech support and gaming know-how!
🎯 Conclusion
If you're passionate about gaming, technology, and helping
people, this is your moment! 🌟
ModSquad’s 2025 Fresher Hiring for Technical Customer Support – Gaming (Remote)
gives you the perfect launchpad into the world of online support, game
platforms, and developer ecosystems — all from your home. 🏡🎮
Ready to turn your love for gaming into a career?
🔥 Apply now and level up your support game with ModSquad!
🔗 Apply Link: Click Here To Apply for Mod Squad
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
#ModSquadCareers #GamingJobs2025 #TechSupportJobs #RemoteJobsIndia #FresherOpportunities #CustomerSupport #GameDevelopment #WorkFromHome #WomenInTech #ModSquadSupport #GamingCommunity
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