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Accenture Fresher Recruitment 2025 | Application
Support Engineer in Mumbai | Placement Officer
Executive Summary
Accenture
is hiring freshers for Application Support Engineer positions in Navi Mumbai
through their 2025 recruitment drive. This role requires 0-2 years of
experience and focuses on Unified Communication and Collaboration Operations.
Candidates with any degree or 3-year diploma are eligible to apply for this
full-time position. The job involves maintaining Voice PBX systems, handling
day-to-day voice operations, and troubleshooting telecommunication protocols.
This is an excellent opportunity for fresh graduates to start their career with
a global technology leader and work at the heart of digital transformation.
Detailed
Job Description
Position
Overview
Role: Application
Support Engineer
Company: Accenture
Location: Navi Mumbai, India
Experience: 0-2 years
Job Number: ATCI-4369652-S1753412
Required Skill: Unified Communication and Collaboration Operations
Employment Type: Full-time
Educational Qualification: Any Degree or 3-Year Diploma
Company
Overview
Accenture
is a global professional services company with over 775,000 employees
worldwide, focused on delivering technology solutions and human ingenuity to
drive positive change for clients and communities.
Key
Responsibilities
Technical
Operations
·
Maintenance and
administration of Voice PBX systems and services
·
Handle day-to-day
Voice operations, requirements, and issues
·
Basic troubleshooting
of Cisco VoIP gateways and adjunct systems
·
Configure and maintain
PRI and trunk configurations in telephony systems
·
Manage ACD call
routing configurations and optimizations
System
Management
·
Work with
industry-standard enterprise PBXs like Cisco Call Manager
·
Maintain Voicemail
systems (Cisco Unity), IVR, and reporting tools
·
Troubleshoot
operational issues in PBX systems
·
Utilize call
accounting software for monitoring and analysis
Protocol
& Standards
·
Understand voice
telephony TDM/IP systems
·
Work with signaling
standards and telecommunication protocols (H323, SIP, SCCP, MGCP)
·
Implement and maintain
unified communication solutions
·
Ensure system
compliance with industry standards
Essential
Skills Required
Technical
Competencies
·
Telephony
Systems: Basic understanding of voice telephony
TDM/IP
·
Protocol
Knowledge: H323, SIP, SCCP, MGCP protocols
·
PBX
Experience: Hands-on with Cisco Call Manager
·
Troubleshooting: Basic
PBX operational issue resolution
·
Tools
Proficiency: MS Visio, Word, and Excel
Professional
Attributes
·
Customer-focused with
positive attitude
·
Good interpersonal and
communication skills
·
Ability to work with
diverse teams
·
Quick learning ability
and team spirit
·
High initiative and
positive work ethic
Educational
Requirements
·
Any Degree or 3-Year
Diploma
·
15 years of full-time
education
·
0-2 years of
professional experience
Pro
Tips for Successful Application
1.
Resume Preparation
·
Highlight any
telecommunication or networking coursework
·
Include projects
related to voice systems or unified communications
·
Emphasize
troubleshooting and problem-solving abilities
·
Showcase proficiency
with Microsoft Office tools
2.
Technical Preparation
·
Study basic telephony
concepts and VoIP fundamentals
·
Learn about SIP
protocol and call routing mechanisms
·
Understand Cisco
Unified Communications basics
·
Practice with network
troubleshooting scenarios
3.
Skill Demonstration
·
Prepare examples of
problem-solving from academic projects
·
Demonstrate
understanding of customer service principles
·
Show ability to work
in team environments
·
Highlight
communication and interpersonal skills
4.
Company Research
·
Understand Accenture's
business model and client portfolio
·
Research their focus
on unified communications
·
Learn about
Accenture's workplace culture and values
·
Align your application
with their innovation focus
FAQs
Q:
Is specific engineering background required?
A:
No, candidates from any degree background or 3-year diploma are eligible to
apply.
Q:
What is the work location exactly?
A:
The position is based in Navi Mumbai, Maharashtra.
Q:
Are there any bond requirements?
A:
Standard employment terms apply, but specific bond details would be shared
during the offer process.
Q:
What growth opportunities exist in this role?
A:
Accenture offers clear career paths, certification opportunities, and diverse
project exposures for professional growth.
Q:
Is prior experience mandatory?
A:
No, 0-2 years experience means freshers are welcome to apply.
Q:
What is the selection process?
A:
Typically includes online application, assessments, technical and HR
interviews.
Why
Join Accenture?
Global
Opportunities
·
Work with one of the
world's largest professional services companies
·
Global presence with
diverse client projects
·
Opportunities for
international exposure and assignments
·
Continuous learning
and skill development programs
Inclusive
Culture
·
Consistently
recognized as World's Best Workplace
·
Inclusive and diverse
work environment
·
Focus on employee
well-being and development
·
Supportive team
culture and mentorship programs
Career
Growth
·
Comprehensive training
and certification programs
·
Clear career
progression paths
·
Exposure to latest
technologies and methodologies
·
Opportunities to work
on innovative projects
About
Accenture's Work Culture
Employee
Focus
·
Holistic well-being
support (physical, mental, financial)
·
Continuous skill
development opportunities
·
Inclusive workplace
free from bias
·
Recognition and reward
programs
Innovation
Focus
·
At the heart of
digital transformation
·
Focus on technology
and human ingenuity
·
Driving positive
change for clients
·
Sustainable and
responsible business practices
Application
Process
Key
Steps
1. Online Application: Submit
through Accenture career portal
2. Assessments: Aptitude
and technical evaluations
3. Interviews: Technical
and HR rounds
4. Offer: Competitive
compensation package
Important
Notes
·
Ensure educational
qualifications meet requirements
·
Highlight relevant
skills and certifications
·
Prepare for unified
communications technical questions
·
Demonstrate customer
service orientation
Conclusion
The
Application Support Engineer position at Accenture offers an excellent
launchpad for freshers seeking to build a career in unified communications and
collaboration technologies. This role provides comprehensive exposure to
enterprise telephony systems, cloud communication platforms, and global client
support operations. The Navi Mumbai location and Accenture's renowned workplace
culture make this an attractive opportunity for aspiring IT professionals.
Ideal
candidates should demonstrate strong technical aptitude, problem-solving
abilities, and excellent communication skills. The comprehensive training and
global exposure provided by Accenture ensure strong professional development
and career advancement opportunities.
Application
Tip: Focus on showcasing your understanding
of basic telephony concepts, emphasize your customer service skills, and
demonstrate your ability to learn quickly in dynamic technology environments.
Highlight any relevant academic projects or certifications in
telecommunications.
Accenture provides a dynamic platform for
freshers to develop professional skills while working on cutting-edge unified
communication solutions, offering the perfect blend of technical challenge and
career growth in the digital transformation space.
🔗 Apply Link: Click Here To Apply for Accenture
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
#Accenture #FresherJobs #ApplicationSupport #MumbaiJobs #UnifiedCommunication #ITCareers #AccentureHiring
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