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Accenture Hiring 20265 | Application Support Engineer | Full-Time | 0–2 Years’ Experience | Pune | Placement Officer
🔍 Job Overview
Role: Application Support Engineer
Level: Advanced Application Engineering Associate
Experience: 0–2 Years
Location: Pune, India
Employment Type: Full-Time
Key Skill Required: Electronic Medical Records (EMR)
Job ID: ATCI-4818761-S1846375
Organization: Accenture
Technology Centers in India (ATCI)
Education: 15 years of full-time education required
Accenture is seeking a motivated
and analytical individual for the role of Application Support Engineer at
their Pune location. This is a fantastic entry-level IT job perfect
for graduates with 0-2 years of experience. The core of this position involves
acting as a "software detective," responsible for identifying,
troubleshooting, and resolving issues within critical business systems, with a
specific focus on Electronic Medical Records (EMR). This role is
ideal for problem-solvers who thrive in a collaborative environment and are
looking to build a career in healthcare technology and application support. It
offers a structured path for learning, professional growth, and the opportunity
to work at the heart of technological change with a global leader.
🏢 About Accenture
Accenture is a global professional
services company known for combining technology and human ingenuity to deliver
innovative solutions. With over 775,000 employees worldwide, Accenture
helps clients reinvent their operations and create value through digital
transformation, strategy, and consulting.
Visit: www.accenture.com
💼 Role Summary
As an Application Support
Engineer, you’ll be the first line of defense in ensuring smooth software
operations for Accenture’s critical business systems. Acting as a “software
detective,” you will analyze, troubleshoot, and resolve system issues
that impact service delivery, working in close coordination with
cross-functional teams.
Your role will focus on Electronic
Medical Records (EMR) systems — ensuring stability, accuracy, and
performance in healthcare-related software solutions.
⚙️ Key Responsibilities
·
Act as a software
detective, identifying and resolving issues in key business systems.
·
Participate in
problem-solving discussions to enhance system reliability.
·
Document issues and
resolutions to build internal knowledge bases.
·
Collaborate
with cross-functional and client teams to ensure seamless communication.
·
Contribute to service
improvement initiatives and optimize application performance.
🧠 Professional & Technical Skills
Must-Have Skills
·
Proficiency in
Electronic Medical Records (EMR) systems.
·
Strong analytical
and troubleshooting abilities.
·
Familiarity
with software testing methodologies and tools.
·
Understanding
of system integration and data flow across applications.
·
Excellent team
collaboration and communication skills.
Good-to-Have Skills
·
Experience in
healthcare or EMR software systems.
·
Exposure to support
ticketing tools and IT service management systems.
·
Awareness of ITIL
practices or incident management processes.
🎓 Educational Qualifications
·
Minimum 15
years of full-time education (Bachelor’s degree in Computer Science, IT,
Electronics, or related field).
·
Open to fresh
graduates or professionals with up to 2 years of experience in EMR
systems or application support.
🌈 Why Join Accenture?
·
Opportunity to
work on mission-critical systems in healthcare IT.
·
Continuous learning through certifications and internal training.
·
Inclusive and
diverse work culture that promotes collaboration.
·
Access to
global projects and exposure to cutting-edge technologies.
·
Health, wellness,
and career growth initiatives designed to support
employees holistically.
🔖 Equal Employment Opportunity
Accenture is an equal opportunity
employer, ensuring a bias-free hiring process that values diversity, inclusion,
and belonging across all dimensions — gender, race, culture, orientation, and
background.
💡 Pro Tips to Apply
✅ Highlight your experience with Electronic Medical Records (EMR)
or healthcare software in your resume.
✅ Mention any prior support, QA,
or troubleshooting work (academic or project-based).
✅ Emphasize your problem-solving
mindset and ability to collaborate in technical discussions.
✅ Prepare for scenario-based
interview questions about incident management and system bugs.
Frequently Asked Questions (FAQs)
Q1: I am a fresher with no experience in EMR. Can I still
apply?
A: The job requires proficiency in EMR. However, if you have a strong
foundational knowledge from your education, a demonstrable passion for
healthcare IT, and can prove your quick learning ability, you may still be
considered. Focus on your transferable analytical and problem-solving skills.
Q2: What is the career growth path for an Application Support
Engineer at Accenture?
A: Accenture is known for its excellent career progression. You can advance to
senior support roles, specialize further in healthcare technology, move into
system analysis, project management, or consulting roles based on your
performance and interests.
Q3: What does a typical day look like in this role?
A: Your day will likely involve monitoring system alerts, investigating
user-reported issues, collaborating with your team to diagnose problems,
applying fixes or workarounds, and documenting your findings. It's a dynamic
role that is rarely the same from one day to the next.
Q4: Is this a technical support or customer-facing role?
A: It is primarily a technical support role focused on the software itself.
While you may interact with internal clients or end-users to understand issues,
the focus is on technical troubleshooting rather than direct customer service.
Q5: What is the educational qualification required?
A: A minimum of a 15-year full-time education is required, which typically
means a bachelor's degree.
Conclusion
The Application Support Engineer (Advanced Application Engineering Associate) position at Accenture's Pune office is more than just a job; it's a gateway to a rewarding career in the ever-evolving IT landscape. It offers the unique opportunity to gain specialized experience in the critical field of Electronic Medical Records (EMR) while developing core technical and analytical skills valued across the industry. With Accenture's commitment to innovation, diversity, and employee well-being, this role provides a solid foundation for long-term professional growth. If you are a problem-solver ready to be at the heart of change, this is your chance to build a successful career in IT with a global leader.
🔗 Apply Link: Click Here To Apply for Accenture
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
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