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✈️ IndiGo AO&CS Online Hiring Drive 2025 – PAN India | Apply Now
for Officer Roles in Airport Operations & Customer Services | Placement
Officer
🧭 Summary
IndiGo Airlines, India’s leading
passenger airline, has announced the AO&CS (Airport Operations &
Customer Services) Online Hiring Drive 2025 across PAN India locations.
This exciting career opportunity offers freshers and experienced candidates a
chance to join IndiGo’s dynamic team in Airport Operations, Terminal
Services, Ramp, and Security roles.
This hiring drive focuses on individuals
passionate about aviation, customer interaction, and operational excellence.
The process includes Registration, Assessment (Mathematical + Speech +
Written), and an In-person interview with the IndiGo team.
Applicants can register until 31st
December 2025, and shortlisted candidates will be notified for assessments
and interviews at their base locations.
🏢 AO&CS Online Hiring Drive – PAN India (IndiGo Airlines)
Updated On: November 1, 2025
Official Website: GoIndiGo.in/Careers
📌 Recruitment Process Timeline
🗓️ Step 1: Registration & Screening (LIVE)
Start: 10 Aug 2025, 06:35 AM IST
End: 31 Dec 2025, 11:59 PM IST
How to Register:
1. Click on the “Apply” button on
IndiGo’s official career page.
2. Fill in your personal, educational,
and contact details accurately.
3. Click “Submit” and wait for
confirmation.
4. Once registered, the Apply button
turns green.
Screening will be based on your
application inputs, and shortlisted candidates will be notified when the next
steps begin.
🧮 Step 2: Online Assessment (Mathematical + Speech & Written)
The online assessment includes:
·
10 Multiple-choice questions
(Mathematics)
·
2 Speech assessment questions
(minimum 45 seconds audio each)
·
2 Written assessment questions
Duration: 25 minutes
Format: One question at a time; navigation via “Next” button.
Shortlisted candidates will get a “Verify
& Start” button to begin the test. Upon completion, it changes to “Completed”.
🤝 Step 3: In-person Interview
Shortlisted candidates from online rounds
will attend an In-person interview at designated IndiGo base locations.
Dates: To be announced via email and WhatsApp notifications.
🎯 Job Description: Officer – AO&CS (Airport Operations &
Customer Services)
Objective:
To ensure safe, secure, and on-time airport operations in alignment with IndiGo’s Ground Operations Manual.🧳 Officer – AO&CS (Terminal Services)
Key Responsibilities:
·
Handling reservations,
ticketing, and cash remittance
·
Conducting pre-flight
and post-flight briefings
·
Managing check-in
counters and baggage screening
·
Assisting passengers
with special requests and baggage issues
·
Filing post-flight
documents and reports
🛡️ Officer – Security
Key Responsibilities:
·
Implement company
security standards and threat assessments
·
Follow the Security
Programme guidelines
·
Monitor Quality
Systems and compliance levels
·
Handle emergency
response procedures effectively
·
Prevent theft and
pilferage of company property
🛫 Officer – AO&CS (Ramp)
Key Responsibilities:
·
Confirm flight
ETA and receive bay numbers
·
Supervise ramp
setup and equipment
·
Coordinate baggage
movement and aircraft loading
·
Ensure on-time
departure and post-flight documentation
·
Oversee safety
and efficiency of ground operations
🧩 Eligibility & Requirements
·
Education:
Graduation is mandatory for all freshers.
·
Experience:
Relevant aviation experience preferred.
·
Documents Required (for
experienced candidates):
o Previous employment/experience letters
o AEP surrender copy
·
Other Requirements:
o No visible tattoos
o Willingness to work in rotational and
night shifts
o Valid passport is mandatory
💼 Company Overview – IndiGo Airlines
About IndiGo:
IndiGo is India’s largest passenger airline and one of the fastest-growing
global carriers, offering affordable fares, on-time performance, and a
hassle-free experience.
Facts:
·
400+ aircraft fleet
·
2,200+ daily flights
·
130+ destinations (40+
international)
·
113 million+ passengers annually
IndiGo continues to set benchmarks in safety,
punctuality, and service excellence.
🧠 Essential Skills Required
To succeed in the AO&CS roles,
candidates must have:
·
Strong communication
& interpersonal skills
·
Customer service orientation
·
Basic mathematical
and analytical ability
·
Crisis-handling and
decision-making abilities
·
Attention to detail in
operational processes
·
Team collaboration and
multitasking skills
💡 Pro Tips to Apply for IndiGo AO&CS Hiring Drive
1. Complete your application carefully —
ensure no field is left incomplete.
2. Use professional communication in
your speech & written assessment.
3. Prepare basic arithmetic and reasoning for
the test.
4. Dress formally and stay calm
during the in-person interview.
5. Research about IndiGo’s values & safety policies
before your interview.
6. Keep your documents (ID, degree
certificates, passport) ready.
❓ FAQs – IndiGo AO&CS Online Hiring Drive 2025
Q1. What is AO&CS in IndiGo?
AO&CS stands for Airport Operations and Customer Services, handling
passenger facilitation, security, and ground operations.
Q2. Who can apply for IndiGo AO&CS roles?
Anyone with a graduation degree and good communication skills can apply.
Aviation experience is an added advantage.
Q3. Is there any application fee?
No, IndiGo does not charge any application fee for its hiring drives.
Q4. Can freshers apply for AO&CS positions?
Yes, freshers are welcome to apply for AO&CS roles provided they meet the
eligibility criteria.
Q5. When will the interview dates be announced?
Shortlisted candidates will be notified via email and WhatsApp once
interview schedules are finalized.
🗓️ Important Dates & Deadlines
·
Registration Start: 10
August 2025
·
Last Date to Apply: 31
December 2025, 11:59 PM IST
🏁 Conclusion
The IndiGo AO&CS Online Hiring
Drive 2025 – PAN India is a golden opportunity for candidates aiming to
build a rewarding career in aviation. Whether you’re a fresher or have prior
experience, IndiGo offers a platform to grow, learn, and contribute to India’s
most trusted airline.
Apply now and take your first flight towards a successful career in Airport Operations and Customer Services.
🔗 Apply Link: Click Here To Apply for Indigo
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
information.
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