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Salesforce Off Campus Drive 2026 | Hiring Technical Support Engineer in Bangalore & Hyderabad | Apply Now | Placement Officer
Salesforce Technical Support Engineer Recruitment 2026 – Complete Overview
Salesforce, one of the world's
leading cloud-based CRM and AI-powered customer success companies, has
announced exciting opportunities for the position of Technical Support Engineer
in Bangalore and Hyderabad. This role offers professionals the chance to work
directly with Salesforce developers, troubleshoot complex technical issues,
support integrations, and build expertise across the Salesforce ecosystem.
Candidates with strong programming
skills, Salesforce knowledge, API integration experience, and debugging
capabilities can leverage this opportunity to build a high-growth career with
one of the most respected technology companies globally.
Whether you are an early-career
professional or have several years of software engineering experience, this
role provides extensive learning opportunities, exposure to enterprise-scale
cloud technologies, and global customer interactions.
Salesforce Technical Support Engineer Hiring 2026 – Job Details
|
Particulars |
Details |
|
Company |
Salesforce |
|
Job Role |
Technical
Support Engineer |
|
Job Location |
Bangalore
& Hyderabad |
|
Job Type |
Full-Time |
|
Experience |
2–8 Years |
|
Work Mode |
Hybrid /
Onsite |
|
Shift |
24x7
Rotational Support |
|
Category |
Customer
Success |
|
Employment
Type |
Permanent |
About Salesforce
Salesforce is the world's leading
AI-powered CRM platform helping organizations transform customer engagement
through cloud-based solutions. The company serves thousands of businesses
worldwide across industries including finance, healthcare, retail,
manufacturing, and technology.
Salesforce combines Artificial
Intelligence, Data Analytics, CRM, and Automation technologies to help
organizations deliver exceptional customer experiences.
Job Description
As a Technical Support Engineer,
you will work closely with developers, enterprise customers, and internal
product teams to resolve complex technical issues related to the Salesforce platform.
The role focuses heavily on:
·
API
troubleshooting
·
Application
debugging
·
Salesforce
platform support
·
Developer
assistance
·
Technical
consultation
·
Customer
satisfaction management
·
Knowledge base
creation
·
Platform best
practices
You will be responsible for
ensuring customers successfully implement and integrate Salesforce technologies
within their environments.
Key Responsibilities
Developer Support
·
Troubleshoot
Salesforce API integrations
·
Support Apex
and Visualforce implementations
·
Assist
customers in resolving development issues
·
Analyze
complex technical scenarios
Technical Troubleshooting
·
Debug
platform-related issues
·
Investigate
performance bottlenecks
·
Resolve
integration failures
·
Provide root
cause analysis
Customer Success
·
Manage
technical support cases
·
Ensure timely
issue resolution
·
Maintain high
customer satisfaction ratings
·
Communicate
effectively with global customers
Documentation & Knowledge Sharing
·
Create
technical documentation
·
Develop
knowledge base articles
·
Write sample
code snippets
·
Contribute to
developer resources
Product Expertise
·
Stay updated
with Salesforce platform enhancements
·
Learn emerging
Salesforce technologies
·
Define
technical best practices
·
Support
training initiatives
Required Skills
Salesforce Technologies
·
Lightning Web
Components (LWC)
·
Aura Framework
·
Apex
Development
·
Visualforce
·
Salesforce
Communities
·
Salesforce
Sites
·
Force.com
Platform
Integration Technologies
·
REST APIs
·
SOAP APIs
·
Bulk APIs
·
Metadata APIs
·
Streaming APIs
·
Change Data
Capture
Programming Skills
·
JavaScript
·
Apex
·
SQL
·
SOQL
·
SOSL
Authentication & Security
·
Single Sign-On
(SSO)
·
OAuth
·
Authentication
Providers
·
Security
Architecture
Database Knowledge
·
Relational
Databases
·
SQL Queries
·
Data Modeling
·
Database
Optimization
Infrastructure Knowledge
·
Web Servers
·
Firewalls
·
Proxy Servers
·
Internet
Technologies
Essential Skills to Procure This Job
Technical Skills
✔ Salesforce Administration
✔ Apex Programming
✔ JavaScript Development
✔ API Integrations
✔ SQL & Database Management
✔ Debugging & Troubleshooting
✔ Cloud Technologies
✔ Authentication & Security
Soft Skills
✔ Customer Communication
✔ Analytical Thinking
✔ Problem Solving
✔ Collaboration
✔ Documentation Skills
✔ Time Management
Educational Qualification
Candidates should possess:
·
B.Tech
·
B.E.
·
BS Degree
·
Computer
Science
·
Information
Technology
·
Electronics
·
Software
Engineering
·
Related
Technical Disciplines
A strong academic background is
preferred.
Eligible Batches
Based on the required experience
range of 2–8 years, the most suitable graduation batches include:
Primary Eligible Batches
·
2018
·
2019
·
2020
·
2021
·
2022
·
2023
·
2024
Potentially Eligible
·
Experienced
2025 graduates with relevant internships and certifications
Eligibility may vary depending on
prior work experience and Salesforce expertise.
Expected Salary
Based on current market
compensation trends for Salesforce Technical Support Engineers in Bangalore and
Hyderabad:
|
Experience |
Expected Salary |
|
2–3 Years |
₹8 LPA – ₹14 LPA |
|
4–5 Years |
₹14 LPA – ₹22 LPA |
|
6–8 Years |
₹22 LPA – ₹35 LPA+ |
Additional Benefits
·
Health
Insurance
·
Wellness
Programs
·
Paid Leaves
·
Learning &
Certification Support
·
Employee Stock
Programs
·
Global Career
Opportunities
·
Internal
Mobility
Actual compensation varies based on
skills, certifications, experience, and interview performance.
Why This Opportunity Stands Out
Work With Industry-Leading Technologies
Gain expertise in:
·
Salesforce CRM
·
AI-Powered
Applications
·
Enterprise
Cloud Platforms
·
Event-Driven
Architectures
Global Exposure
Collaborate with:
·
International
customers
·
Global
engineering teams
·
Enterprise
clients
·
Product
specialists
Massive Career Growth
Potential future career paths
include:
·
Senior
Technical Support Engineer
·
Salesforce
Developer
·
Solution
Architect
·
Technical
Consultant
·
Platform
Specialist
·
Customer
Success Architect
Pro Tips to Get Selected
1. Learn Salesforce Fundamentals
Complete:
·
Salesforce
Administrator Trailhead
·
Salesforce
Developer Trailhead
·
Apex Basics
·
LWC
Fundamentals
2. Strengthen API Knowledge
Focus on:
·
REST APIs
·
SOAP APIs
·
Authentication
·
Postman
Testing
3. Improve Debugging Skills
Practice:
·
Log Analysis
·
Exception
Handling
·
Root Cause
Investigation
4. Build Salesforce Projects
Create projects involving:
·
Apex Triggers
·
Lightning
Components
·
API
Integrations
·
Custom
Applications
5. Earn Certifications
Highly Recommended:
·
Salesforce
Administrator
·
Platform
Developer I
·
Salesforce
Associate
Selection Process
The hiring process generally
includes:
1.
Application
Screening
2.
Recruiter
Discussion
3.
Technical
Assessment
4.
Salesforce
Technical Interview
5.
Problem
Solving Round
6.
Managerial
Interview
7.
HR Discussion
8.
Offer Rollout
Frequently Asked Questions (FAQs)
Is Salesforce hiring freshers for this role?
This position primarily targets
candidates with 2–8 years of experience. However, exceptional candidates with
strong Salesforce project experience and certifications may be considered.
Is coding required?
Yes. Knowledge of JavaScript, Apex,
APIs, SQL, and troubleshooting is essential.
Is Salesforce certification mandatory?
No, but certifications
significantly improve your chances.
Will there be night shifts?
Yes. This role operates in a 24x7
support environment and may involve AMER, EMEA, or APAC shifts.
What are the job locations?
·
Bangalore
·
Hyderabad
Is this a permanent role?
Yes. This is a full-time permanent
position.
Final Thoughts
The Salesforce Technical Support
Engineer opportunity in Bangalore and Hyderabad is an excellent career option
for professionals who enjoy solving technical problems, supporting developers,
and working with enterprise cloud platforms. With exposure to APIs, Apex,
Salesforce CRM, event-driven architecture, and global customer interactions,
this role offers strong long-term growth potential.
If you have experience in software development, troubleshooting, integration technologies, and customer-facing technical support, this opportunity can serve as a gateway into one of the most respected cloud technology ecosystems in the world.
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
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