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Salesforce Off Campus Drive 2026 | Hiring Technical Support Engineer in Bangalore & Hyderabad | Apply Now | Placement Officer

 

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Salesforce Technical Support Engineer Recruitment 2026 in Bangalore and Hyderabad for Software Engineers and Salesforce Professionals

Salesforce Off Campus Drive 2026 | Hiring Technical Support Engineer in Bangalore & Hyderabad | Apply Now | Placement Officer

 

Salesforce Technical Support Engineer Recruitment 2026 – Complete Overview

Salesforce, one of the world's leading cloud-based CRM and AI-powered customer success companies, has announced exciting opportunities for the position of Technical Support Engineer in Bangalore and Hyderabad. This role offers professionals the chance to work directly with Salesforce developers, troubleshoot complex technical issues, support integrations, and build expertise across the Salesforce ecosystem.

Candidates with strong programming skills, Salesforce knowledge, API integration experience, and debugging capabilities can leverage this opportunity to build a high-growth career with one of the most respected technology companies globally.

Whether you are an early-career professional or have several years of software engineering experience, this role provides extensive learning opportunities, exposure to enterprise-scale cloud technologies, and global customer interactions.


Salesforce Technical Support Engineer Hiring 2026 – Job Details

Particulars

Details

Company

Salesforce

Job Role

Technical Support Engineer

Job Location

Bangalore & Hyderabad

Job Type

Full-Time

Experience

2–8 Years

Work Mode

Hybrid / Onsite

Shift

24x7 Rotational Support

Category

Customer Success

Employment Type

Permanent

 

About Salesforce

Salesforce Official Website

Salesforce is the world's leading AI-powered CRM platform helping organizations transform customer engagement through cloud-based solutions. The company serves thousands of businesses worldwide across industries including finance, healthcare, retail, manufacturing, and technology.

Salesforce combines Artificial Intelligence, Data Analytics, CRM, and Automation technologies to help organizations deliver exceptional customer experiences.


Job Description

As a Technical Support Engineer, you will work closely with developers, enterprise customers, and internal product teams to resolve complex technical issues related to the Salesforce platform.

The role focuses heavily on:

·         API troubleshooting

·         Application debugging

·         Salesforce platform support

·         Developer assistance

·         Technical consultation

·         Customer satisfaction management

·         Knowledge base creation

·         Platform best practices

You will be responsible for ensuring customers successfully implement and integrate Salesforce technologies within their environments.


Key Responsibilities

Developer Support

·         Troubleshoot Salesforce API integrations

·         Support Apex and Visualforce implementations

·         Assist customers in resolving development issues

·         Analyze complex technical scenarios

Technical Troubleshooting

·         Debug platform-related issues

·         Investigate performance bottlenecks

·         Resolve integration failures

·         Provide root cause analysis

Customer Success

·         Manage technical support cases

·         Ensure timely issue resolution

·         Maintain high customer satisfaction ratings

·         Communicate effectively with global customers

Documentation & Knowledge Sharing

·         Create technical documentation

·         Develop knowledge base articles

·         Write sample code snippets

·         Contribute to developer resources

Product Expertise

·         Stay updated with Salesforce platform enhancements

·         Learn emerging Salesforce technologies

·         Define technical best practices

·         Support training initiatives


Required Skills

Salesforce Technologies

·         Lightning Web Components (LWC)

·         Aura Framework

·         Apex Development

·         Visualforce

·         Salesforce Communities

·         Salesforce Sites

·         Force.com Platform

Integration Technologies

·         REST APIs

·         SOAP APIs

·         Bulk APIs

·         Metadata APIs

·         Streaming APIs

·         Change Data Capture

Programming Skills

·         JavaScript

·         Apex

·         SQL

·         SOQL

·         SOSL

Authentication & Security

·         Single Sign-On (SSO)

·         OAuth

·         Authentication Providers

·         Security Architecture

Database Knowledge

·         Relational Databases

·         SQL Queries

·         Data Modeling

·         Database Optimization

Infrastructure Knowledge

·         Web Servers

·         Firewalls

·         Proxy Servers

·         Internet Technologies


Essential Skills to Procure This Job

Technical Skills

✔ Salesforce Administration

✔ Apex Programming

✔ JavaScript Development

✔ API Integrations

✔ SQL & Database Management

✔ Debugging & Troubleshooting

✔ Cloud Technologies

✔ Authentication & Security

Soft Skills

✔ Customer Communication

✔ Analytical Thinking

✔ Problem Solving

✔ Collaboration

✔ Documentation Skills

✔ Time Management


Educational Qualification

Candidates should possess:

·         B.Tech

·         B.E.

·         BS Degree

·         Computer Science

·         Information Technology

·         Electronics

·         Software Engineering

·         Related Technical Disciplines

A strong academic background is preferred.


Eligible Batches

Based on the required experience range of 2–8 years, the most suitable graduation batches include:

Primary Eligible Batches

·         2018

·         2019

·         2020

·         2021

·         2022

·         2023

·         2024

Potentially Eligible

·         Experienced 2025 graduates with relevant internships and certifications

Eligibility may vary depending on prior work experience and Salesforce expertise.


Expected Salary

Based on current market compensation trends for Salesforce Technical Support Engineers in Bangalore and Hyderabad:

Experience

Expected Salary

2–3 Years

8 LPA – 14 LPA

4–5 Years

14 LPA – 22 LPA

6–8 Years

22 LPA – 35 LPA+

Additional Benefits

·         Health Insurance

·         Wellness Programs

·         Paid Leaves

·         Learning & Certification Support

·         Employee Stock Programs

·         Global Career Opportunities

·         Internal Mobility

Actual compensation varies based on skills, certifications, experience, and interview performance.


Why This Opportunity Stands Out

Work With Industry-Leading Technologies

Gain expertise in:

·         Salesforce CRM

·         AI-Powered Applications

·         Enterprise Cloud Platforms

·         Event-Driven Architectures

Global Exposure

Collaborate with:

·         International customers

·         Global engineering teams

·         Enterprise clients

·         Product specialists

Massive Career Growth

Potential future career paths include:

·         Senior Technical Support Engineer

·         Salesforce Developer

·         Solution Architect

·         Technical Consultant

·         Platform Specialist

·         Customer Success Architect


Pro Tips to Get Selected

1. Learn Salesforce Fundamentals

Complete:

·         Salesforce Administrator Trailhead

·         Salesforce Developer Trailhead

·         Apex Basics

·         LWC Fundamentals

2. Strengthen API Knowledge

Focus on:

·         REST APIs

·         SOAP APIs

·         Authentication

·         Postman Testing

3. Improve Debugging Skills

Practice:

·         Log Analysis

·         Exception Handling

·         Root Cause Investigation

4. Build Salesforce Projects

Create projects involving:

·         Apex Triggers

·         Lightning Components

·         API Integrations

·         Custom Applications

5. Earn Certifications

Highly Recommended:

·         Salesforce Administrator

·         Platform Developer I

·         Salesforce Associate


Selection Process

The hiring process generally includes:

1.    Application Screening

2.    Recruiter Discussion

3.    Technical Assessment

4.    Salesforce Technical Interview

5.    Problem Solving Round

6.    Managerial Interview

7.    HR Discussion

8.    Offer Rollout


Frequently Asked Questions (FAQs)

Is Salesforce hiring freshers for this role?

This position primarily targets candidates with 2–8 years of experience. However, exceptional candidates with strong Salesforce project experience and certifications may be considered.

Is coding required?

Yes. Knowledge of JavaScript, Apex, APIs, SQL, and troubleshooting is essential.

Is Salesforce certification mandatory?

No, but certifications significantly improve your chances.

Will there be night shifts?

Yes. This role operates in a 24x7 support environment and may involve AMER, EMEA, or APAC shifts.

What are the job locations?

·         Bangalore

·         Hyderabad

Is this a permanent role?

Yes. This is a full-time permanent position.


Final Thoughts

The Salesforce Technical Support Engineer opportunity in Bangalore and Hyderabad is an excellent career option for professionals who enjoy solving technical problems, supporting developers, and working with enterprise cloud platforms. With exposure to APIs, Apex, Salesforce CRM, event-driven architecture, and global customer interactions, this role offers strong long-term growth potential.

If you have experience in software development, troubleshooting, integration technologies, and customer-facing technical support, this opportunity can serve as a gateway into one of the most respected cloud technology ecosystems in the world. 

🔗 Apply Link: Click Here To Apply for Keystone 

 

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

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