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Amazon is Hiring IT Support Associate –(Bangalore, Karnataka) | Placement Officer

🌍 About Amazon

At Amazon, we aim to be Earth’s most customer-centric company. With innovation, problem-solving, and simplicity at our core, we empower our employees to make history every day. Our IT Service Desk (SD) is a 24x7 centralized support team that ensures smooth operations across Amazon sites globally, directly impacting customer satisfaction and delivery excellence.

🖥️ Role Overview

Amazon is hiring an IT Support Associate in Bangalore (BLR18 Corporate Office). This role is ideal for early-career professionals with 6–18 months of IT experience who are passionate about solving technical problems, supporting global operations, and growing their careers at Amazon.

📌 Key Responsibilities

· Provide IT support to Amazon internal teams worldwide (APAC, EMEA, AMER).

· Follow standard operating procedures (SOPs) to ensure consistency and efficiency.

· Troubleshoot issues related to desktops, laptops, printers, and scanners.

· Perform basic Windows and Linux OS troubleshooting.

· Adhere to Service Desk goals – SLA response, resolution, CSAT, and incident management.

· Work in a rotational 24x7 environment supporting global operations.

· Collaborate with IT, operations, and customer support teams.

🎓 Qualifications

Basic:

· Bachelor’s degree or diploma.

· 6–18 months of IT support or related experience.

· Strong communication skills.

Preferred:

· Familiarity with ITIL-based ticketing tools & monitoring tools.

· Basic network troubleshooting knowledge.

· Flexibility to relocate as career opportunities expand within Amazon.

📍 Job Details

· Role: IT Support Associate

· Job ID: 3055650

· Location: Bangalore, Karnataka

· Work Type: Full-Time | 24x7 Rotational Shifts

🔗 Apply Link: Click Here To Apply for Amazon

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

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Amazon Entry Level Jobs 2024 | Join as a Data Associate in Bangalore| Placement Officer

Introduction:

Amazon is hiring motivated Data Associates in Bangalore for 2024. Be a part of Amazon's Human Labeled Data (HLD) organization, contributing to AI/ML model improvement and enhancing the search experience for customers.

Role Overview:

As a Data Associate I (ML), you will provide high-quality data annotation services across various workflows. This role will require strong analytical skills, attention to detail, and the ability to work efficiently under minimal supervision. You’ll play a key part in ensuring data accuracy and improving machine learning models that power Amazon’s search services.

Key Responsibilities:

· Achieve business metrics such as SLA, production, and quality targets.

· Work independently, ensuring task completion with minimal supervision.

· Maintain day-to-day work records using trackers and workflow tools.

· Follow SOPs and ensure compliance with quality guidelines.

· Collaborate on project improvements and suggest ideas for operational excellence.

· Provide timely responses to stakeholders as per defined SLA and SOPs.

· Raise any issues or concerns that may impact deliverables or operations.

· Analyze data trends and recommend patterns to improve processes.

· Handle sensitive content (e.g., adult content, weapons, religious issues) responsibly.

· Troubleshoot issues, conduct root cause analysis, and work on process improvements.

Basic Qualifications:

· Bachelor’s degree in any field.

· Proficiency in reading, writing, and speaking English.

· Familiarity with Microsoft Office tools, especially Excel.

Preferred Qualifications:

· Advanced knowledge of Microsoft Excel.

· Basic understanding of the online retail (e-commerce) ecosystem.

About Amazon's HLD Organization:

Amazon’s Human Labeled Data (HLD) team is essential in improving the customer search experience by delivering high-quality annotations that support the development of AI/ML models. The team collaborates with machine learning scientists to enhance Amazon’s search services across various domains, including semantic matching, ranking, and computer vision.

How to Apply:

Apply Link: Click Here To Apply for Amazon