iGate Patni Requires Trainee Associate - Application Support at Mumbai

iGATE Patni heralds the beginning of a new era by bringing together two companies  iGATE and Patni. Between the two, we provide full-spectrum consulting, technology, business process and product engineering outsourcing services. In a crowded and intensely competitive marketplace for such offerings, we have built a reputation and core differentiating attribute around our unique Business Outcomes-based model. Armed with over three decades of IT Services experience and our distinctive philosophy of Accountable for Clients Business powered by the iTOPS (Integrated Technology and Operations) platform, our multi-location global organization consistently delivers effective solutions to over 350 Fortune 1000 clients.

Designation	Trainee Associate - Application Support
Job Description	#Preparing Project Dashboard for senior management every week which shows the overall progress of the goals of the project. #Preparing SLA reports on weekly basis and sending it to management and clients. #Preparing dashboards and presentations for clients and thereby analyzing the overall performance of the process. #Preparing Unit calculation report every month for billing from the clients. #Preparing/Updating Daily Ticket analysis & Daily Ticket summary Report. #Maintaining and updating leave plan of team, project related documents on the repository and keeping track of all assets of the project. #Preparation of daily / weekly / monthly reports for management as well as for clients. #Coordinating with all the teams and providing necessary information and data to them as and when required.
Desired Profile	Good reasoning and analytical skills, client communication both verbal & written. Monitoring the ticketing tool/queues, assigning and notifying about the tickets to appropriate teams/stake holders. #Providing time to time process updates to the senior management. #Keeping track of all Starters and Leavers and taking care of creation and deletion of all accounts (client id's). #Notifying clients and SDM about new Joiners and Leavers. #Collecting data, analysis, Report formulation and management of MIS.
Experience	0 - 1 Years
Industry Type	IT Software, Software Services
Role	Trainee
Functional Area	Application Programming, Maintenance
Education	UG - Any Graduate - Any Specialization  PG - Any PG Course - Any Specialization
Location	Mumbai
Keywords	Trainee Associate Application Support, Application Support, C, C++, Daily Ticket Analysis, Project Dashboard
Contact	Shweta Narkar/Urvika Kaul  Igate Patni
Telephone	+91-022-39178113,022-39173424
Email	urvika.kaul@igatepatni.com
Website	http://www.igatepatni.com