Help Desk Administrator
| Department: | Corporate Infrastructure |
| Office: | Ahmedabad, India |
Helpdesk Administrator primarily provides superior support to SNL’s user base including assisting Network Services team as required resolving issues. Troubleshoots user issues and resolves Helpdesk tickets in a timely and satisfactory manner. Responsible for daily operations.
Requirements for success: One year PC and database maintenance experience required. Familiarity with administration of a Microsoft Windows environment. Ability to install software and test new PC systems. Thorough understanding and knowledge of PC components and their respective interface requirements. Good oral and written communication skills, strong organization skills and ability to write procedures and documentation. Degree in computer science or equivalent education required.
About The Company
SNL Financial is an Equal Opportunity/Affirmative Action Employer.
SNL Financial seeks to develop and nurture its diversity and believes that diversity among its workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all employees.
SNL Financial is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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