BMIET SONIPAT
HCL BSERV Pool Campus Drive on 13th MAY 2013
For B.E./B.Tech. 2013 batch
We are pleased to inform you that a Pool Campus Drive by HCL will be held at BMIET Sonipat on 13th May 2013 (Monday) at9AM.
The details of the Campus Drive are as follows .
Company Name : HCL Technologies Limited, BServ Division. The Company provides internal switching facility within its various departments based on performance and internal appraisal system students can switch in software division after one year using this facility .
Website : http://www.hcl.com/
| Job Position | TSO, Sr. TSO |
| Process | UK / US |
| Department | Operations |
| Reporting to | Team Leader Operations |
| Training | upto 6 weeks for 6 days |
| Requirements | Technical voice processes only. |
| Job Description | Responsible for giving Technical and Non technical customer support. |
| Minimum Qualification | Should be above 18 years & below 36 years of age Graduate in any Stream Should be comfortable working in night shifts i.e. 24x7x365 enviornment BE/B.Tech are also welcome with a clause of 6 months of Rs 50000/- (not to be paid upfront). |
| Skills Required | Strong written communication skills Basic Desktop and computer knowledge. Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must. Possess good organizational and time management skills Display strong initiative in resolving issues of customers Exhibit strong teamwork Must be capable of demonstrating problem solving skills Attentive listener Ability to use common courtesies Confident while communicating |
| Experience | Freshers are welcome Relevant experience of any industry would be taken into consideration Should be able to join within 15 days after receiving the offer letter |
| Job Responsibilities | Should be able to Meet minimum login hours Meeting SLA on time Keeping AHT under control Attendance should be above 96% Should not take any unsched leave |
| Salary Scale | Upto 202,100 |
| Mandatory Documents | For Interview Printed copy of Resume 2 photographsFor Joining (to be checked before lining up candidates) All original documents to be produced for verification purpose at the time of Joining which includes educational documents (X, XIIth & Graduation Proof) Photo ID proof & Residence proof PAN Card for bank formalities Proofs of Work experience if any Medical fitness Certificate from an MBBS doctor Parents consent should be there for freshers to work in a BPO |
| Recruitment procedure | > Initial (H.R) round > Voice and accent round > OPS round > Online test > Letter of intent released |
| Few Non Hiring Zone | South Delhi - Fatehpur Beri, Chhatarpur, Bijwasan, Kapas Hera, Rajokri, Sangam ViharNorth Delhi - Burari, Chandrawal, Rohini Sector - 22, 23, 24, 25, Nirankari Colony, Mangol PuriWest Delhi - Najafgarh, Nilothi Extn, Badli, Vikas Puri-Chander Vihar, NangloiEast Delhi - Loni Road, Jawahar nagar, badarpur road, Sonia vihar, Karawal nagar, Khajuri khasGaziabad - Chandragupta Marg, Dasna Marg, District Offices, Harbans Nagar, Jagdish Nagar, Gazipur Gaon, Rahim Marg, Sehani Khurd, Shanti Nagar, Tagore MargFaridabad - Ballabgarh, Faridabad Sector - 55, 3, 22, 23, 24, 45, 48, 49, Sanjay Colony Sector-23Gurgaon - Overall |
DATE: 13th MAY Monday Time: 9:00 AM
Students with any no. of backlogs who have already appeared in the examination (back log) are eligible.Students with one back log (not appeared for examination) are eligible.
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