Wednesday, June 5, 2013

RBS & ACME Telecom Pool Campus drive at Shivalik Group of Institutions on 7th June 2013

Greetings from Shivalik Group Of Institution!!

We are pleased to inform that IKYA GLOBAL the official recruitment partner for ACME Telecom &
RBS (Royal Bank Of Scotland) is conducting campus drive for B.Tech (EC/EE), Polytechnic
(EC/EE) & MBA students for passing out batch 2013.

PFA four attachments for details, eligibility, student profile format etc..

Date of Campus: 7th June 2013, (Friday)

Reporting Time: 10:30 am

Venue: SHIVALIK GROUP OF INSTITUTION , Dosarka- Sadhaura Road, Vill Aliyaspur, Distt. Ambala.

Selection Process:
• Group Discussion
• HR Round
Dress Code: Formal

You are requested to inform all above mentioned students of 2013 batch accordingly and forward
the list of eligible and interested students (as per the format attached herewith), to
linux_vijay@rediffmail.com latest by 6th June , 2013 positively.
Please feel free to contact in case of any information needed.





1) About Acme Telecom (www.acme.in)

The ACME Group is a leader in the field of energy management and innovative solutions for the wireless telecommunications and alternate energy sector. It prides itself as a pioneer in the development of green technology solutions that environmental friendly, energy efficient, & cost effective that are capable of delivering a quick return on investment. The ACME group is a result of the vision and commitment of its founder, Mr. Manoj Kumar Upadhyay. He sought to realise this goal by providing radically new technology solutions through intensive research and development instead of making incremental changes to existing technologies. The establishment of ACME Tele Power Limited in 2003 was the first step towards realisation of this dream.
Today ACME products are installed over 1,50,000 telecom sites across the globe. ACME products helps Carbon Emission Savings of 2.2 Million Tonnes Per Annum.
ACME has enabled telecom expansion to farthest as well as most interior and hitherto unconnected regions of India while reducing carbon emissions from the telecom site as well.
The Company today enjoys an international presence, through its own establishments, channel partners, and associates.

Designation: - Customer care executive (CCE) for following languages:-
Ø  English {Salary- upto 9.5K in hand,CTC-11.5K}
Location: - Gurgaon
Qualification: - Graduation/Undergraduates/Diploma holders
Job Description/Responsibility-
·         Call Logging, Call chasing, call taking ,call closing   ( both Inbound Outbound)
·         Taking customer feedback.
·         Maintain the data base (MS excel).
·         Initiating the calls to site engineer regarding   their technical queries.
*****No TARGET*****





2) Kindly find the JD below:
Client                          : RBS (Royal Bank of Scotland)

Role                            : Customer Service Executive

Eligibility                     : graduate /Post Graduates both for temp

Proficiency                  : Good command on spoken English, positive
attitude towards work.

Location                      : Gurgaon (initially third party)

CTC                            1.6 CTC+ Cab Facility+1lac insurance .
                                   11726ctc +cab +insurance (temp)

Shift                            : Window Shift (7am - 10pm)

                                     It will include any 8 hours between this particular time slot.

 JOB PROFILE:

.To effectively solve customer enquiries & disputes related to financial
products across various business segments & across products. Project a
professional company image through phone interaction.
. Answer phones and resolve customer issues as per prescribed timelines.
. Make outbound calls as and when required related to service.

. Follow-up on customer inquires not immediately resolved.
. To achieve or exceed Customer Satisfaction by providing session excellence
on every customer interaction and ensuring compliance to internal and
external policies/guidelines.
. Recommend process improvements.
. Other duties as assigned during the job.
Candidates can be ready to relocate to Delhi.

Thanks & Regards
Vijay Biswas |Head- Training & Placement |Shivalik Group, Ambala.
Cell Phone: ( +91 9899269681) | Website: http://www.shivalikinstitutes.com





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