| Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com. |
| Walk-in Details | Date-28th June to 10th July, Starting Time: 10 AM |
| Designation | UK Shift - Voice Profile - Hiring Freshers & Experienced |
| Job Description | Customer sevice skillls are required. Comprehend customers queries / Complains / Comments Display empathy/ understanding of the issue/ concern towards customer Provide quick an effective resolution to the customer's queries Handling multiple tasks simultaneously Has a pleasant attitude Wants to delight customers, above and beyond call of duty Has a knowledge of customer needs Is able to communicate clearly, both written and in speech Talks in a way the customer can understand Is able to handle complaints, even irate customers Works accurately and with eye for details . Is able to use automated information systems to analyze the customers situation. |
| Desired Profile | Graduation / Under-graduates 0 - 4 years of experience Freshers shall also be considered Excellent English reading & writing skills Fluent in English Excellent Analytical skills
Requirements-
-- Excellent English Communication -- Hiring undergraduates, graduates and drop outs -- Gurgaon work location WALK-IN INTERVIEWS Walk-in Days : Monday to Saturday Walk-in Timing : 10am to 2pm Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume. Venue : Noida Genpact, Plot 21 & 22, ITES SEZ, Sector 135, Tower 8, Ground Floor, Noida Contact : Manica : 8376812133; Kanika : 8588933869; Neha Sharma : 9899213060 We have a facility to travel from Botanical Garden Metro Station to Genpact Office, if u wish to avail that please call at the numbers mentioned above. OR Gurgaon Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon Contact : Zeba : 9911271284; Satuti : 9582811066; Neha Rai : 9654492430; Swati : 9711596119; Deepak : 9971847006; OR Delhi Genpact, 2nd Floor, DITP Building, Shastri Park, New Delhi Contact : Nidhi : 8447800476; Jasleen : 9811653798; Shipra : 9582490150 |
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