IBM Off Campus Drive for freshers in Hyderabad On 22nd August 2014 for 2011,2012, 2013, 2014 Passout BE, B.Tech, M.Tech, MCA and MBA freshers.
Job Description:
- Dhruva Institute of Engineering and Technology Conducting off campus recruitment drive with IBM in Hyderabad. There is no registration fee for this drive.
- BE, B.Tech, M.Tech, MCA and MBA candidates are eligible
- 2011, 2012, 2013, 2014 Batch Candidates are eligible
OFF – CAMPUS RECRUITMENT DRIVE ON 22-08-2104
Greetings from Dhruva,
Dear Principal/TPO
We cordially invite your esteemed Institution STUDENTS for “IBM –OFF-CAMPUS DRIVE” on 22nd August , 2014 at DHRUVA INSTIUTE OF ENGINEERING AND
TECHNOLOGY, ,
Sir,
This is to inform you that DHRUVA INSTIUTE OF ENGINEERING AND TECHNOLOGY, been
given the responsibility of Organizing & co-ordinating an Off-Campus Recruitment Drive for “IBM" For B.Tech, M.Tech,MCA & MBA – 2014,2013,2012/2011/2010 on 22nd August,
2014 by 8.30am
About IBM INDIA- Profile:
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognized as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Integrated Technology Delivery
Integrated Technology Delivery (ITD) brings together all of IBM's worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies including Security, Asset & Risk Management (SARM), End User Support (EUS) and Server Systems Operations (SSO). Currently we are looking for inspiring students to participate in our pooled off campus drives for the End User Support unit.
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognized as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Integrated Technology Delivery
Integrated Technology Delivery (ITD) brings together all of IBM's worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies including Security, Asset & Risk Management (SARM), End User Support (EUS) and Server Systems Operations (SSO). Currently we are looking for inspiring students to participate in our pooled off campus drives for the End User Support unit.
JOB
DISCRIPTION:
Providing
Voice support to IBM Internal End Users and External
Commercial Account End Users across North America, EMEA & AP. The job will
require you to handle inbound calls / emails / chats regarding technical issues
for end users
·
Remote
Infrastructure support delivery
·
Perform
problem cause analysis
·
Resolve
routine customer problem
·
Ability
to Identify Opportunity & Implement Process Improvements
·
Has
technical experience and skills in the areas of problem determination,
creativity and analysis.
·
Ability
to meet a set of defined account agent productivity measurements.
MANDATORY
SKILLS:
·
Understanding
of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
·
Browser
Support - Internet Explorer
·
Strong
computer skills required
·
Proficient
in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet,
LAN/WAN.
·
Excellent
oral and written communication skills.
·
Excellent
customer service orientation
·
Neutral
accent
DESIRED
SKILLS
·
Ability
to identify basic hardware parts and aware of basic hardware concepts
·
User
level familiarity with at least one e-mail client - Outlook, Notes etc..
·
Skilled
in commercially standard software applications and major desktop operating
systems
·
Awareness
of basic networking concepts and technologies.
·
Questioning
skills /probing skills, as relevant to the issue and level of the caller
ELIGIBILITY
CRITERION
·
Any
Graduate (10+2+3), B.E/B.Tech ,Any Post Graduates, Diploma Holders (10+3)
·
Fluency
In Communications Skills (both spoken and written)/ soft skills
ADDITIONAL INFORMATION
Working in shifts is a mandate.
Candidates applying and selected for the job will be expected to work in shifts
- including evening and night shifts. Shifts will 24x7 in nature and can vary
depending on geographies supported.
CTC: Will be disclosed to the selected
candidates by HR
Percentage: Any without any backlog (Must not have
any backlog at the time of IBM recruitment
process)
Location of joining - Hyderabad and Bangalore
Joining Type - Immediate
Percentage aggregate considered only for the highest degree pursued
Joining Type - Immediate
Percentage aggregate considered only for the highest degree pursued
Selection
criteria:
1.
GROUP DISCUSSION
2.
V & A TEST
3.Telephonic
Interview
Date of Event: 22nd August,
2014
Reporting Time: 8.30am
No
registration fee
Please ensure to
carry the below mentioned documents for registration: (Mandatory)
1. Candidate
profile - 2
2. Photo copy of
all the mark sheets, Provisional Degree Certificates/ Degree Certificates
(without fail)
3. Photo ID card
(Driving License / Passport / Voter ID card / College ID proof)
4. Passport Size
Photo – 4
Note:
Students can avail
college buses from Dilsukhnagar (Opp to Chandana brothers -8am) and LB nagar (Near
Hotel sitara-8.30am).
More
info visit: www.dhruvaengg.com
Venue:
DHRUVA INSTITUTE OF ENGINEERING AND TECHOLOGY,
Near Ramoji Film City, Toopranpet,
Greater Hyderabad.
Cell:
9052990807, 9966099521
NO REGISTRATION FEE
Apply Here
IBM Off Campus drive Details:
Date: 22nd August 2014
Time: 8 AM
Time: 8 AM
Venue:
Dhruva Institute of Engineering and Technology,
Near Ramoji film city, Toopranpet,
Greater Hyderabad.
Near Ramoji film city, Toopranpet,
Greater Hyderabad.
Click Here To Register Your Resume
Check Details Here
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