1. Job Location - Gurgaon
Profile/Designation- Customer
Care Executive (Domestic Process)
Salary:- 10K -14K per
month
Shift :– Day shift
Qualification-Graduate.
Exp:- 6 month - 1year
Job Description:
-Answer calls professionally to provide information
about products and services or obtain details of complaints.
-MIS: Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and maintaining trackers etc.
-Follow up to ensure that appropriate actions were taken on customers' requests.
-Refer unresolved customer grievances or special requests to designated departments for further investigation.
Candidate Profile: Important please read
• Candidate should have strong communication skills and good telephonic conversation etiquette.
• Should have patience and excellent listening skills.
• Should have a go getter attitude, persuasiveness, and ready to take initiative.
• Should have high customer service orientation skills.
-MIS: Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and maintaining trackers etc.
-Follow up to ensure that appropriate actions were taken on customers' requests.
-Refer unresolved customer grievances or special requests to designated departments for further investigation.
Candidate Profile: Important please read
• Candidate should have strong communication skills and good telephonic conversation etiquette.
• Should have patience and excellent listening skills.
• Should have a go getter attitude, persuasiveness, and ready to take initiative.
• Should have high customer service orientation skills.
INTERESTED CANDIDATES SEND YOUR UPDATED RESUMES AT placementofficer18@gmail.com
2. Location- gurgaon(night shift)
Profile/Designation:- Customer Service Executives
(US Process)
Shift:- Night shift(us
process)
Salary:- 21 k-27k ( Six
days working)
Qualification-Graduate.
Exp:- 6 month - 2year
Roles and Responsibilities
-Answer calls professionally to provide information about
products and services or obtain details of complaints.
-MIS:Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and maintaining trackers etc
-Follow up to ensure that appropriate actions were taken on customers' requests.
-Refer unresolved customer grievances or special requests to designated departments for further investigation.
-MIS:Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and maintaining trackers etc
-Follow up to ensure that appropriate actions were taken on customers' requests.
-Refer unresolved customer grievances or special requests to designated departments for further investigation.
Desired Candidate Profile
- Graduates.
- Strong communication skills and good phone etiquette.
- Patience and good listening skills.
- Persuasiveness & Initiative Taking.
- High customer service orientation.
- Strong communication skills and good phone etiquette.
- Patience and good listening skills.
- Persuasiveness & Initiative Taking.
- High customer service orientation.
INTERESTED CANDIDATES SEND YOUR UPDATED RESUMES AT placementofficer18@gmail.com
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