YouGov
Off Campus Placement Drive 2022 | Hiring Graduates/MBA as Sales Operations Administrator
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Sales Operations Administrator
- Mumbai,
Maharashtra, India
- Full-time
- Contract
Type: Permanent
- People
Manager: No
- Remote
worker, any location: No
Company Description
The Company
YouGov is an international market research and data
analytics group.
Our mission is to supply a continuous stream of accurate
data and insight into what the world thinks, so that companies, governments and
institutions can better serve the people and communities that sustain
them.
We have the best data and the best tools. We continuously
challenge conventional approaches to research, and we disrupt our industry to
ensure that our clients always get the best solutions.
We are driven by a set of shared values. We are fast,
fearless and innovative. We work diligently to get it right. We are guided by
accuracy, ethics and proven methodologies. We respect and trust each other, and
bring these values into everything that we do.
Each day, our highly engaged proprietary global panel of
over 15 million people provides us with thousands of data points on consumer
opinions, attitudes and behaviours. We combine this continuous stream of data
with our research expertise to provide insights that enable intelligent
decision-making and informed conversations.
With operations in the UK, North America, Mainland
Europe, the Nordics, the Middle East, India and Asia Pacific, YouGov has one of
the world’s largest research networks.
The Culture
Diversity and inclusion are fundamental to YouGov. We are
committed to giving the world a voice by capturing the opinions of all groups,
including the ones that are often under-represented in research. We are also
committed to making sure that our products and tools are free from any bias, as
accuracy is key to what we do. None of the above can be done without having a
truly diverse workforce, in an inclusive workplace. We are very keen on
attracting and retaining the best talent. And best talent also means a diverse
pool of talent, with various backgrounds and perspectives.
Supporting the wellbeing of our staff, including
maintaining a good work and life balance, is important to us. We support
flexible working arrangements where appropriate for a role, with many locations
offering a hybrid office-and-remote working approach.
As an Equal Opportunity Employer, qualified applicants
will receive consideration for employment without regard to race, colour,
religion, sex, sexual orientation, gender perception or identity, national
origin, age, marital status, veteran status, disability status, or any other
characteristic protected by law. All employment decisions are made on the basis
of occupational qualifications, merit, and business need.
Job Description
To support YouGov’s Global sales operations and
organizations by ensuring a timely and accurate processing of orders, as well
as maintaining and updating all CRM account and contact information.
What will I be delivering?
- Convert
closed won opportunities into NetSuite sales orders, create subscriptions
(if applicable) and process as necessary.
- Coordinate
any outstanding sales order queries with the relevant salesperson.
- Liaise
with Finance and other teams regarding complex sales orders such as
multi-country deals.
- Manually
assign/ re-assign leads & accounts as required (in cases where this
cannot be handled systematically by territory management)
- Monitor
lead, account, contact and opportunity data and work with sales to correct
the information/ provide feedback (i.e. acct hierarchies, overdue opps,
missing info etc)
- Create/
update leads, accounts, contacts and opportunities on behalf of Sales as
required
- Ensure
that Salesforce.com & NetSuite are aligned as closely as possible for
customer records & closed/ won opportunities/ sales order information
- Create/
update regular operational reports for sales/ sales management as required
Qualifications
Technical skills and qualifications
- Microsoft
Office skills (Excel, PPT, Word)
- Understanding
of CRM (Salesforce.com) and database software
- Data
management
Additional Information
- Willing
to work in Night Shift - 09.30
pm to 06.30 am IST
- Competitive
salary
- The
chance to support and engage with multiple YouGov offices globally
- You
will be joining a fast-growing organisation that has recently opened a
Centre of Excellence in India
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