Bank of America Jobs for freshers | Bank of
America is hiring Team Members | Mass Recruitment for Hyderabad Location
Team Member
Job Description:
Overview (Bank overview, GBS India overview,
Function Overview) *
Bank of America is one of the world’s leading financial
institutions, serving individual consumers, small and middle-market businesses
and large corporations with a full range of banking, investing, asset
management and other financial and risk management products and services.
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We are committed to attracting and retaining top talent
across the globe to ensure our continued success. Along with taking care of our
customers, we want to be the best place for people to work and aim at creating
a work environment where all employees have the opportunity to achieve their
goals.
We are a part of the Global Business Services which
delivers technology and operations capabilities to all Bank of America lines of
business (LOB) and enterprise functions.
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Our employees help our customers and clients at every
stage of their financial lives, helping them connect to what matters most. This
purpose defines and unites us. Every day, we are focused on delivering value,
convenience, expertise and innovation for individuals, businesses and
institutional investors we serve worldwide.
* BA Continuum is a nonbank subsidiary of Bank of
America, part of Global Business Services in the bank.
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Process Overview*
ACH researches on the unauthorized debits based on the
affidavits received from the customer and provide credit (temporary &
permanent) or deny the claims based on the findings.
As a part of analysis, need to reach out to the merchant
banks for information regarding the unauthorized debits. Upon the response
received associate need to resolve the claim.
Job Description*
Individual will perform as a contributing member of the
ACH team to address the claims raised by the customer, reduce costs and create
customer satisfaction by providing analytical skills.
Responsibilities*
o Able to read and understand the affidavit sent by the
customer and to take right decision to Pay or Deny
o Delivering high-quality work, Customer focused,
Self-directed since any error in transaction would lead to financial loss to
Bank
o Eye for detail and must be procedure focused to adhere
to the Policy guidelines
o Must be quick learner to adapt to new systems and
procedural change
Requirements*
Education*
Any Graduate
Certifications If Any
NA
Experience Range*
0-1 Year
Foundational skills*
o Basic understanding of Regulations
o Good Analytical Skills
Strong Communication Skills
Desired skills
o Knowledge of MS Office
o Strong knowledge of key risks in ‘Back Office’
o Willingness to learn and adapt to changes
Work Timings*
07:30 AM - 04:30 PM
Job Location*
Hyderabad
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