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IBM Entry Level Jobs 2024 | Join as a System Support Representative Pan India | Placement Officer

Introduction

Are you ready to kick-start your career with one of the world's leading technology companies? IBM is offering exciting opportunities for entry-level professionals to join as System Support Representatives across multiple cities in India. In this role, you will play a crucial part in ensuring client satisfaction by providing technical support and solutions. If you're passionate about problem-solving and customer service, this could be the perfect opportunity for you!

Job Title: System Support Representative

Job Code: 700779BR

Location: Multiple cities across India

Company: IBM India Private Limited

Business Unit: Infrastructure

Primary Job Category: Technical Specialist

Secondary Job Category: Technical Services Specialist

Role (Job Role): Customer Service Representative

Employment Type: Full-Time, Regular

Contract Type: No commission/sales incentives

New Collar Role: Yes

Early Professional Track: No Track

Position Type: Early Professional

Travel Required: Some travel may be required based on business demand

As a System Support Representative at IBM, your primary goal will be client satisfaction. You'll serve as the frontline technical resource, interacting with clients, vendors, and senior management to identify and resolve complex technical issues. If you're passionate about problem-solving and helping others succeed, this role might be perfect for you.

Job Details
Role Overview

As a System Support Representative, you will be responsible for the on-site installation, maintenance, and repair of IBM and multi-vendor systems and components. This includes hardware, networking products, software, and operating systems. You will serve as the primary technical interface to customers, coordinating hardware and software support and delivering technical services as required. Your goal is to ensure a high level of customer satisfaction with service delivery and technical support.

Responsibilities

Install, maintain, and repair IBM and multi-vendor systems and components.
Serve as the primary technical interface to customers.
Coordinate hardware and software support.
Deliver technical services as required by customers.
Ensure high levels of customer satisfaction with service delivery and technical support.

Requirements

Education: 4 years full-time B.Tech in Electronics, Electronics & Communications, Electrical, or Information Technology. Alternatively, 4 years full-time Electronics & Communications, Electrical, or Information Technology with no backlog at the time of the IBM process.
Experience: None required.
Education: Associate's Degree/College Diploma.

Why IBM?
About Business Unit

IBM Systems helps IT leaders rethink their infrastructure, offering servers and storage that can understand, reason, and learn. Join a team dedicated to innovation and client success.

Company Culture

At IBM, dedication to client success, innovation, trust, and personal responsibility are at the core of everything we do. As an IBMer, you'll have opportunities to learn, grow, and contribute to meaningful work.

FAQs

1. What educational background is required for the System Support Representative role?

A Bachelor's degree in Electronics, Electronics & Communications, Electrical, or Information Technology is required.

2. Is prior experience necessary for this role?

No, prior experience is not necessary, but it is preferred.

3. What are the primary responsibilities of a System Support Representative?

Primary responsibilities include on-site installation, maintenance, and repair of systems and components, coordinating hardware and software support, and ensuring customer satisfaction.

4. Does IBM offer opportunities for career growth?

Yes, IBM encourages continuous learning and development, providing ample opportunities for career growth and advancement.

5. How can I apply for the System Support Representative role at IBM?

You can apply for the role through the IBM Careers website or by discussing with a recruiter for additional information

Conclusion

Joining IBM as a System Support Representative offers you the chance to work with cutting-edge technology and make a real impact. If you're ready to embark on a rewarding career journey, apply now and become part of our team!

How to Apply:

Apply Link: Click Here To Apply for IBM