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Atlan Off Campus Drive 2025 | Join as a Technical Support Engineer (Work From Home) Remote | Placement Officer
Introduction
🚀 Do you dream of solving complex data problems while
working from your favorite couch corner? Here's your chance! Atlan, the world’s
first active metadata platform and one of the fastest-growing B2B SaaS
startups, is hiring for the role of Technical Support Engineer as part of its Off
Campus Drive 2025.
This is a remote-first, high-impact role tailored for
professionals who thrive in a fast-paced environment and want to redefine how
humans and data collaborate. 💡✨
About Atlan 🌍
Atlan empowers global organizations—from Fortune 500
companies to hyper-growth startups—to unlock the full potential of their data.
Recognized by Gartner, Forrester, and backed by Insight Partners, Atlan is at
the cutting edge of AI, metadata, and data governance. Whether it’s healthcare,
fintech, or mobility—Atlan enables smarter, seamless data-driven
decision-making across industries.
Working at Atlan means joining a mission to empower the humans
of data with clarity, collaboration, and control. 🌐📊
Position: Technical Support Engineer – Work From Home (Remote) 💼🏡
As a Technical Support Engineer, you will be the frontline
hero who ensures that Atlan’s customers experience flawless service. This role
combines customer support, technical troubleshooting, product documentation,
and user training — all while being 100% remote.
Key Responsibilities 🛠️
·
🧩
Troubleshoot complex issues and work closely with developers to solve customer
problems
·
📞
Manage urgent incidents, coordinate across multiple teams, and maintain service
levels
·
📚
Craft well-written, user-facing documentation and communication
·
🔍
Monitor logs, metrics, and system health indicators to proactively identify
problems
·
🧪
Translate user feedback into technical requirements for the engineering team
·
🚀
Assist with scaling support processes, ticket workflows, and SLAs
·
🧠
Mentor new team members and drive quality across customer support functions
What Makes You a Perfect Fit? 🔍
·
🎓
0–2 years of experience in a similar support or data-related role
·
✅
Familiarity with modern data stack (ETL, storage, BI, etc.) is a big plus
·
💡
Knowledge of programming languages like Python, Java, or PHP
·
🧠
Strong analytical and troubleshooting skills
·
✍️
Excellent documentation and communication capabilities
·
🌐
Experience working with B2B SaaS or cloud platforms
·
⚙️
Experience in operational support and incident resolution
Why Choose Atlan? 💖
✅ Fully Remote – Work from anywhere, anytime
📈 Growth Opportunities – Shape your path with global mentors
🌐 Impact at Scale – Help customers from Nasdaq to Cisco
🤝 People-First Culture – Diversity, inclusion, and collaboration at its
core
🎯 Purpose-Driven Work – Join a mission to make data teamwork
delightful!
How to Apply 📝
1. Go to the official Atlan Careers Page
2. Search for "Technical Support Engineer – Remote"
3. Fill out the application and upload your updated resume
4. You may be asked to complete a short task or case study as
part of the selection process
💡 Tip: Highlight experience with debugging,
documentation, and modern data tools in your resume for better visibility.
FAQs ❓
Q1: Who can apply for this role?
🎓 Freshers and early-career professionals (0–2 years experience) with a
technical background in computer science, data, or IT.
Q2: Is the role remote?
🌍 Yes! This is a 100% remote job opportunity with flexible working
hours.
Q3: Do I need prior experience in customer support?
🙌 Not mandatory. If you’re a quick learner with strong communication
and problem-solving skills, you're welcome to apply!
Q4: What tools or languages should I be familiar with?
⚙️ Understanding of Python, Java, PHP, or any troubleshooting and data querying
tools is a plus.
Q5: Will I be trained after joining?
📚 Absolutely! Atlan offers detailed onboarding and hands-on mentorship
to help you hit the ground running.
Conclusion 🎯
Atlan is not just hiring a Technical Support Engineer — it's
welcoming a problem solver, a communicator, and a builder into its global
family. 🌍💼 If you're looking for a remote opportunity where
your voice matters, your ideas lead to innovation, and your work supports some
of the world’s best data teams, this is your moment.
🔥 Join Atlan’s mission to simplify data teamwork.
Apply today and do your life’s best work — from anywhere. 🏡💙
Apply Link: Click Here To Apply for Atlan
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
#AtlanCareers #RemoteJobsIndia #OffCampusDrive2025 #WorkFromHome2025 #TechnicalSupportEngineer #EntryLevelJobs #FresherJobsIndia #DataCareers #CustomerSuccess #WomenInTech
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