Saturday, May 17, 2025

Revolut Entry Level Jobs 2025 | Apply for the role of Support Specialist (Complaints) - English (Remote) | Placement Officer

 

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Remote support specialist working from home resolving customer complaints

Revolut Entry Level Jobs 2025 | Apply for the role of Support Specialist (Complaints) - English (Remote) | Placement Officer

Introduction

🚀 Are you passionate about solving customer issues and delivering exceptional support experiences? Do you want to be part of a high-growth fintech company that is reshaping how the world handles money? Revolut is hiring Support Specialists (Complaints) for its 2025 Entry Level Hiring – and the best part? It’s a 100% remote opportunity! 🏡🌐

Whether you're starting your career in customer service or looking to move into the fintech space, this is your chance to join a dynamic global team that thrives on innovation, inclusion, and impact.


About Revolut 🌍

Founded in 2015, Revolut is on a mission to give people more visibility, more control, and more freedom over their money. With over 55 million users and counting, Revolut has become a trusted platform for everything from saving and spending to investing and travelling.

🏆 Certified as a Great Place to Work™, Revolut continues to grow with a 10,000+ strong workforce across the globe, offering world-class digital products—and building the financial super app of the future.


Position: Support Specialist (Complaints) – Remote 💼

In this role, you’ll act as the voice of Revolut, managing incoming customer complaints with professionalism, precision, and empathy. You’ll play a key role in ensuring customer satisfaction, regulatory compliance, and continuous service improvement.


Key Responsibilities 🛠️

·         📥 Handle formal complaints within regulatory deadlines

·         🔍 Conduct root-cause analysis and problem resolution

·         📊 Set up, improve, and maintain internal complaint processes

·         📚 Keep accurate and accessible complaint data archives

·         🤝 Collaborate with internal teams (Product, QA, Customer Support)

·         ⚖️ Ensure compliance with relevant regulatory requirements

·         🧠 Use strategy and analysis to determine appropriate resolutions (e.g., refunds)

·         🗣️ Represent Revolut’s customer-first culture through fair treatment and proactive communication


What You’ll Need

·         💬 Fluency in English (written and verbal)

·         🎓 1+ year of customer support experience

·         🧠 A strong analytical mindset with attention to detail

·         💡 Strategic thinking and solid problem-solving abilities

·         🗂️ Organizational skills and a passion for customer success


Nice to Have 🌟

·         🌍 Fluency in additional languages

·         💼 Prior experience in fintech, SaaS, or regulatory roles


Why Join Revolut? 💖

🌐 Fully Remote Work – Work from anywhere in the world
📈 Fast-Growing Team – Be part of a global fintech revolution
🏆 Certified Great Place to Work
💬 Collaborative Culture – Diverse, inclusive, and transparent
🚀 Career Growth – Upskill, transition, and thrive with internal opportunities

At Revolut, every complaint is an opportunity to improve, delight, and lead 💡


How to Apply 📝

1.   Visit the official Revolut Careers Page

2.   Search for “Support Specialist (Complaints) – English (Remote)”

3.   Complete the application form and upload your resume

4.   Take any required language or customer service assessments

5.   If shortlisted, prepare for interviews that assess communication, analytical thinking, and problem-solving skills

💡 Tip: Make sure to highlight your support experience, language skills, and passion for helping customers!


FAQs

Q1: Is this a remote position?
✅ Yes! This is a fully remote position open to applicants worldwide.

Q2: Do I need prior experience in complaints handling?
Not necessarily, but 1+ year of customer service experience is required.

Q3: Will Revolut provide training?
🎓 Yes, Revolut provides full onboarding and tools to help you succeed.

Q4: What are the working hours like?
⏰ Revolut operates globally, so flexible working shifts may be required depending on the team’s needs.

Q5: Is this a permanent position?
📝 Most roles start with a contract-based agreement with potential for full-time conversion based on performance.


Conclusion 🎯

If you're looking to grow in a fast-paced, remote-friendly, and mission-driven environment, the Support Specialist (Complaints) role at Revolut could be your next big break! 🌍💼 You'll gain valuable experience handling real customer challenges, collaborate with global teams, and contribute to building the future of fintech.

✨ Your journey to transforming customer complaints into delightful experiences starts here. Apply now and join Revolut’s remote revolution!

Apply Link: Click Here To Apply for Revolut

 

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

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