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Tech Mahindra Off Campus Drive 2026 | Associate Customer Support Hiring in Pune – Eligibility, Salary & Apply Details | Placement Officer
Detailed Summary (Quick Overview)
Tech Mahindra has announced an Off Campus Drive
2026 for the role of Associate – Customer Support at its Pune
(Yerwada Commerzone) location. This opportunity is ideal for undergraduates
and graduates looking to start a career in the international voice and
chat support domain. The role involves working with UK/US clients in
rotational shifts, including night shifts. Tech Mahindra is also offering one-week
hotel accommodation for outstation candidates, making this a strong
entry-level opportunity in the BPM sector.
About Tech Mahindra
Tech Mahindra is a leading global IT
services and Business Process Management (BPM) organization, serving
clients across banking, telecom, healthcare, retail, and technology sectors.
Known for its structured training programs and employee-friendly culture, Tech
Mahindra provides strong career growth opportunities for freshers and
early professionals.
Job Overview – Tech Mahindra Associate Customer Support 2026
Company: Tech Mahindra
Job Role: Associate – Customer Support
Process: International Voice & Chat Support
Location: Yerwada Commerzone, Pune
Shift: Rotational UK/US Shifts (Including Night Shifts)
Employment Type: Full-Time
Hiring Mode: Off Campus Drive
Eligibility: Undergraduates / Graduates
⚠️ Only
Pune candidates are preferred
Detailed Job Description
As an Associate Customer Support
Executive, you will be responsible for handling international customer
interactions through voice and chat channels. The role focuses on
resolving customer issues efficiently while maintaining high standards of service
quality and customer satisfaction.
This is an excellent role for candidates
aiming to build a long-term career in customer experience, BPM, and
international support operations.
Key Responsibilities
·
Handle customer
queries via international voice and chat support
·
Provide quick,
accurate, and effective solutions
·
Maintain high levels
of customer satisfaction
·
Adhere to defined service
quality and compliance standards
·
Document
interactions clearly and professionally
·
Work collaboratively
with internal teams to resolve issues
Essential Skills Required to Procure This Job
To get selected for the Tech Mahindra
Associate Customer Support role, candidates should have:
·
Good English
communication skills (verbal & written)
·
Basic computer
knowledge
·
Strong problem-solving
ability
·
Customer-focused
mindset
·
Ability to work in rotational/night
shifts
·
Willingness to
handle international customers
·
Basic understanding
of chat etiquette and voice processes
Eligibility Criteria & Batches Eligible
Educational Eligibility
·
Undergraduates or Graduates
·
Any stream or
discipline
Batch Eligibility
·
2021, 2022, 2023, 2024, 2025,
2026 pass-outs
·
Freshers and
candidates with 0–2 years of experience are eligible
Accommodation Benefit (Special Highlight)
·
One-week hotel accommodation will
be provided for outstation candidates
·
Helps candidates
settle in Pune during initial onboarding
Expected Salary – Tech Mahindra Customer Support (Pune)
Based on industry standards and BPM
international process roles in Pune, the expected salary is:
·
₹2.8 LPA – ₹4.5 LPA (CTC)
·
Night shift
allowance and performance incentives may apply
Actual salary depends on interview
performance, communication skills, and process allocation.
Pro Tips to Get Selected in Tech Mahindra Off Campus Drive
1. Practice international English
communication
2. Be confident and polite during HR
discussions
3. Prepare common customer service
scenarios
4. Highlight willingness for night/rotational
shifts
5. Maintain a professional resume
6. Be ready for voice/chat assessment
7. Apply early and follow up professionally
How to Apply – Direct HR Contact
📞 Contact
HR – Prajakta Pawar
📱 Share CV on
WhatsApp: 8975328696
📧 Email:
prajaktayash.pawar@techmahindra.com
⚠️ Only
Pune candidates are preferred.
FAQs – Tech Mahindra Associate Customer Support 2026
Q1. Is this job open for freshers?
Yes, freshers and candidates with up to 2 years of experience can apply.
Q2. Is night shift mandatory?
Yes, the role includes rotational UK/US shifts, including night shifts.
Q3. Is accommodation provided?
Yes, 1-week hotel accommodation is provided for outstation candidates.
Q4. Is graduation mandatory?
No, undergraduates are also eligible.
Q5. Is this a permanent job?
Yes, this is a full-time role.
Conclusion
The Tech Mahindra Off Campus
Drive 2026 for Associate Customer Support in Pune is a strong
entry-level opportunity for candidates seeking exposure to international
voice and chat support operations. With structured training, global client
interaction, and accommodation support for outstation candidates, this role
offers a solid foundation for a career in BPM and customer experience
management.
If you are based in Pune and looking for a stable, growth-oriented customer support role, this opportunity should be on your priority list.
🔗 Apply Link: Click
Here To Apply for Tech Mahindra
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
information.
#TechMahindraCareers #OffCampusDrive #CustomerSupportJobs #PuneJobs #FreshersHiring
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