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💼 Support Specialist (Backoffice) | Revolut Careers India | Placement Officer

🌍 About Revolut

Since 2015, Revolut has been on a mission to give people more visibility, control, and freedom over their money. With 60M+ customers worldwide and 10,000+ employees, we’re building a global financial super app covering spending, saving, investing, exchanging, and traveling.

Certified as a Great Place to Work™, we believe our people and culture drive our success — and we’re looking for more brilliant minds to join the journey.

👩‍💻 About the Role

Our Customer Support Team is the public face of Revolut, ensuring our customers always have a WOW experience. As a Support Specialist (Backoffice), you’ll investigate and resolve issues, troubleshoot queries, and champion customers while working closely with product teams.

💡 Not planning a long-term career in support? That’s okay! Revolut invests in training so you can transition into other teams across the company.

📌 What You’ll Be Doing

· Investigating and resolving customer issues with care and accuracy.

· Handling FAQs and troubleshooting common queries independently.

· Conducting root cause analysis (RCA) for issue resolution.

· Supporting product functionality and assisting with customer product queries.

· Gathering relevant information in a structured way to conduct investigations.

· Meeting SLAs with high consistency and quality.

· Communicating clearly and simply for great customer experience.

✅ What You’ll Need

· 1–3 years of chargeback experience in customer support, payment operations, or financial services.

· Strong knowledge of investigation methods and RCA procedures.

· Excellent verbal & written communication.

· High attention to detail and accuracy when handling complex issues.

⭐ Nice to Have

· Experience in FinCrime, risk, or compliance.

· Familiarity with payment operations, fraud prevention, or transaction monitoring.

🕒 Work Details

· Location: Bangalore (Office) / Remote across India

· Schedule: 24x7 (rotational shifts, including nights & weekends with compensation)

🌟 Why Join Revolut?

· Work in a fast-growing fintech scale-up.

· Be part of a diverse, multicultural, and innovative team.

· Clear career growth opportunities into product, ops, compliance, or other teams.

· Inclusive D&I framework to ensure equity and growth for all employees.

🔗 Apply Link: Click Here To Apply for Revolut

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

#RevolutJobs, #SupportSpecialist, #FintechCareers, #CustomerSupportJobs, #BackofficeSupport, #BangaloreJobs, #RemoteJobsIndia, #PaymentOperations, #FinancialServicesCareers, #RevolutIndia

🚀 Revolut is Hiring Freshers as Data Scientist (Credit) in Bangalore | Off Campus Drive 2025 | Placement Officer

Introduction

Are you a data-driven thinker passionate about solving complex financial problems through machine learning and credit risk modeling? Look no further. Revolut, one of the fastest-growing FinTech companies in the world, is hiring Freshers and Early-Career Professionals for the role of Data Scientist (Credit) as part of its 2025 recruitment drive in Bangalore.

With a remote-first mindset and a global mission to revolutionize financial services, Revolut gives you the opportunity to make real-world impact from day one.

🏢 About Revolut

Founded in 2015, Revolut has grown into a global FinTech powerhouse with over 50 million customers worldwide. From saving and investing to travel and spending, Revolut offers a super app for money management. With teams spread across 10+ countries and a workforce of over 10,000, the company is on a mission to make financial services more accessible, innovative, and customer-centric.

In 2021, Revolut was certified as a Great Place to Work™, reflecting its dedication to inclusion, innovation, and growth.

📌 Job Role: Data Scientist – Credit

Location: Bangalore (Remote options available in India & Brazil)
Experience Required: Freshers / 0–2 years
Education: Bachelor's/Master's/PhD in STEM (Math, Engineering, CS)
Department: Credit, Data Science
Job Type: Full-Time

💼 Key Responsibilities

As a Data Scientist (Credit) at Revolut, you will:

· Build machine learning models for the retail credit lifecycle

· Improve algorithms and develop Proofs of Concept (PoCs) for data products

· Analyze customer and operational data to deliver data-driven solutions

· Collaborate with product, data engineering, and business stakeholders

· Deploy, monitor, and continuously improve ML solutions in production

· Stay updated with emerging AI/ML trends and share best practices internally

🎓 Eligibility & Skills Required

Educational Background:

· Bachelor’s/Master’s/PhD in Mathematics, Computer Science, Engineering, or related STEM fields

Technical Skills:

· Strong programming skills in Python

· Experience with SQL and production-level ML tools

· Solid understanding of machine learning algorithms, statistics, and probability

· Knowledge of credit modeling, risk scoring, or financial analytics (preferred)

Soft Skills:

· Strong communication skills

· Problem-solving mindset with the ability to work independently

· Team player with the ability to collaborate across departments

🌍 Why Join Revolut?

· Work in a global, multicultural team building industry-defining FinTech products

· Get access to remote-first flexibility

· Collaborate on high-impact, fast-paced projects

· Accelerate your career with world-class mentors and learning opportunities

· Be part of a mission to democratize financial access globally

· Culture built on innovation, diversity, and growth

❓Frequently Asked Questions (FAQs)

Q1. Is this role open to freshers?
Yes! Revolut welcomes fresh graduates and candidates with up to 2 years of experience.

Q2. What is the job location?
The primary location is Bangalore, but the role also offers remote flexibility for candidates in India or Brazil.

Q3. What educational background is required?
A degree in STEM fields like Mathematics, Computer Science, Engineering, or similar is required.

Q4. What kind of models will I work on?
You'll build models for the retail credit lifecycle, including risk scoring, fraud detection, and more.

Q5. Do I need experience in credit risk modeling?
Not mandatory, but any exposure to credit analytics or FinTech is highly valued.

✅ Conclusion

If you're looking for a fast-paced role where your data science skills create real-world impact, the Data Scientist (Credit) position at Revolut is a perfect fit. You'll work on cutting-edge ML solutions, contribute to global FinTech innovation, and grow your career in one of the most sought-after industries.

🌟 Apply today and take your place in Revolut’s mission to reshape financial services for the better.

📅 How to Apply

Visit the official Revolut Careers Page and search for “Data Scientist (Credit)” under the India or Remote job listings. Submit your application online and start your journey toward building the future of finance.

🔗 Apply Link: Click Here To Apply for Revolut