Name of Company: IBM INDIA LTD.
JOB
PROFILE Technical
Associate- Server Support:
The Profile offered is of Server Support.
This is purely a Technical Profile and not a BPO
JOB SUMMARY:
Remote Infrastructure support delivery
Perform problem cause analysis
Technical troubleshooting of email program (IBM Lotus
notes) which include –repairing the browser.
Ability to Identify Opportunity & Implement
Process Improvements
Has technical experience and skills in the areas of
problem determination, creativity and analysis.
Ability to meet a set of defined account agent
productivity measurements.
DATE: Jan 19, 2013
VENUE: Rayat Bahra Mohali Campus
REPORTING TIME: 9 AM
DATE OF JOINING: Immediate
PLACE OF JOINING: Bangalore & Hyderabad
SALARY PACKAGE – Rs.3 Lacs p.a (Higher
Package for experienced candidates)
QUALIFICATION:
B.Tech (ECE, CSE, EE, ME) with 50% throughout---2012
passed out batch with no backlogs
MANDATORY SKILLS
# Understanding of operating systems, Windows 2000/NT/XP
configuration options and troubleshooting
# Browser Support - Internet Explorer
# Strong computer skills required
# Proficient in network connectivity troubleshooting,
TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Neutral accent
DESIRED SKILLS:
# Ability to identify basic hardware parts and aware of
basic hardware concepts
# User level familiarity with at least one e-mail client
- Outlook, Notes etc.
# Skilled in commercially standard software applications
and major desktop operating systems.
# Awareness of basic networking concepts and
technologies.
# Questioning skills /probing skills, as relevant to the
issue and level of the caller
ADDITIONAL INFORMATION
# Candidates applying and selected for the job will be
expected to work in shifts Morning, evening and night shifts. Shifts will 24x7
in nature and can vary depending on geographies allotted.
SELECTION PROCESS:
1. PPT
2. Written Test
3. Group Discussion
4. Technical and HR Interview
Round
MANDATORY REQUIREMENTS:
The candidates are requested to bring the following
documents during the campus drive.
CV/Resume.
All the mark sheets,
Provisional Degree Certificates / Degree
Certificates
One photo ID proof (Driver's license/ voter's id card/
pass port).
Interested students of Batch 2012 are required to
register on Link provided on www.rayatbahra.com
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